Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Signing in to iCould account.

  • 4 odgovori
  • 0 ima ovaj problem
  • 39 views
  • Posljednji odgovor poslao John W Love Jr

more options

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

14-inch MacBook Pro 2021, MacOs Sequoia 15.6.1 - Attempting to log in to my iCloud account on Firefox I receive the message, "Failed to verify your identity. Try again."

Izabrano rješenje

I resolved the issue by testing the login via a New Private Window. When it was successful I knew the issue was contained to the configuration on my laptop per Firefox. The solution was to clear not only "Temporary cache" but "Cookies and site data" as well. Did I lose some automatic logins? Sure. Did a few shopping carts get emptied? Absolutely. Small inconveniences.

Pročitajte ovaj odgovor sa objašnjenjem 👍 2

All Replies (4)

more options

Without seeing the issue, it sounds like a user issue. Show us something. Just says that you failed the verification process. I'm able to access my icloud account. see screenshot

more options

Uploading a screenshot of the error message. I have cleared the Firefox cache as well uninstalled and reinstalled Firefox to my laptop.

more options

I have also attempted log ins using my fingerprint (passkey) and typing in my password. Both were unsuccessful. I am however able to log in via Chrome.

more options

Odabrano rješenje

I resolved the issue by testing the login via a New Private Window. When it was successful I knew the issue was contained to the configuration on my laptop per Firefox. The solution was to clear not only "Temporary cache" but "Cookies and site data" as well. Did I lose some automatic logins? Sure. Did a few shopping carts get emptied? Absolutely. Small inconveniences.

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.