Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

update deleted my windows and book marks - is there a qway to get those back

  • 3 odgovori
  • 0 ima ovaj problem
  • 16 views
  • Posljednji odgovor poslao Mandy

Chris Marcus
Chris Marcus
more options

Hello,

Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of my firefox windows (does not allow me to restore session), and all of my book marks are also gone.

Is there any way to get these back?

Thanks so much!

Hello, Last night my computer asked me to install an update (not sure if it was Mac or Firefox whose upgrade it was). Although when I restarted, it's closed out all of my firefox windows (does not allow me to restore session), and all of my book marks are also gone. Is there any way to get these back? Thanks so much!

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Chris

This support article might help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Helpful?

Chris Marcus
Chris Marcus Vlasnik pitanja
more options

Thanks Paul!

Helpful?

Mandy
Mandy
  • Administrator
  • Moderator
more options

Hi Chris! Are you experiencing the same missing bookmarks sidebar issue as described here?

If so, this issue will be resolved in the release of Firefox Version 139 -- this update will be available on May 27th. I hope this helps!

Helpful?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.