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I’m having trouble getting my emails to open in a third-party mail program

Kerrie Benedict
Kerrie Benedict
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Whenever I try to open up my emails in my Thunderbird email Program I keep being requested to enter a password and it doesn’t seem to work properly. How can I fix this? It’s only with my Outlook emails my husband and my mother have the same issue please help.

Whenever I try to open up my emails in my Thunderbird email Program I keep being requested to enter a password and it doesn’t seem to work properly. How can I fix this? It’s only with my Outlook emails my husband and my mother have the same issue please help.

All Replies (1)

ThePillenwerfer
ThePillenwerfer
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You need to check your settings as things are changing.

Press Alt-e and choose 'Account Settings' from the drop-down menu that appears, then click 'Server Settings' under the HotMail account and enter these details:— 

 Server Name: outlook.office365.com
 Port: 993
 User Name: <your e-mail address>
 Connection security:  SSL/TLS
 Authentication method: OAuth2

Now click 'Outgoing Server (SMTP)' in the left hand column. Double click the 'Outlook.com (Microsoft)' entry and enter these details:— 

 Server Name: smtp.office365.com
 Port: 587
 Connection security: STARTTLS
 Authentication method:  OAuth2
 User Name: <your e-mail address>