Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password Manager Not Syncing Correctly Between Desktop App and Mobile App

  • Nema odgovora
  • 0 ima ovaj problem
more options

hey team Mozilla,

i'm having a bit of an issue with Password Manager not syncing between my android mobile device and my desktop device.

on desktop, i went through hundreds of accounts. i deleted accounts. i updated password. and i changed emails associated with those accounts (this was in response to recent data breaches that led to my identity being co-opted by fraudsters).

however, none of those updates are carrying over to my Firefox android app.

to trouble shoot, i tried clearing the mobile cache, clearing the mobile data, uninstalling the mobile app, syncing my desktop app, waiting for 8 hours, syncing the desktop app again, reinstalling the mobile app, logging back in.... but for some reason, the mobile app continues to remember all of my old and out-of-date passwords.

do you have any advice?

hey team Mozilla, i'm having a bit of an issue with Password Manager not syncing between my android mobile device and my desktop device. on desktop, i went through hundreds of accounts. i deleted accounts. i updated password. and i changed emails associated with those accounts (this was in response to recent data breaches that led to my identity being co-opted by fraudsters). however, none of those updates are carrying over to my Firefox android app. to trouble shoot, i tried clearing the mobile cache, clearing the mobile data, uninstalling the mobile app, syncing my desktop app, waiting for 8 hours, syncing the desktop app again, reinstalling the mobile app, logging back in.... but for some reason, the mobile app continues to remember all of my old and out-of-date passwords. do you have any advice?

Izmjenjeno od strane Zed

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.