Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to generate API key, key confirmation email wasn't sent, no way to resend email confirmation

  • 2 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Paul

more options

Hi guys,

I'm trying to generate API key to access addon APIs using the addons.mozilla.org -> tools->Manage Api Keys.

As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago.

We've checked the following link trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI.

Could you please resend the confirmation email for API key to "[email address]" once more?

Thanks in advance, Vladimir from Kaseya Inc.

Hi guys, I'm trying to generate API key to access addon APIs using the [https://addons.mozilla.org/en-GB/developers/addon/api/key/ addons.mozilla.org -> tools->Manage Api Keys]. As web screen states before generating the key I need to confirm it via email, however no confirmation email was sent to "[email address]". This might be relevant to the issue, the account email was changed from "[email address]" to "[email address]" some time ago. We've checked the following [https://support.mozilla.org/en-US/kb/im-having-problems-confirming-my-firefox-account/ link] trying to troubleshoot the issue on our end, but had no success. We haven't found the way how to resend the email via UI. Could you please resend the confirmation email for API key to "[email address]" once more? Thanks in advance, Vladimir from Kaseya Inc.

Izmjenjeno od strane Paul

All Replies (2)

more options

Resolved by contacting amo-admins@mozilla.com

more options

Hi

Thank you for letting us know. As this is an open forum I will remove your email addresses for your privacy and security.