Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox and Facebook

  • 5 odgovori
  • 1 ima ovaj problem
  • 7 views
  • Posljednji odgovor poslao Terry

more options

I have no issue with Facebook when using chrome but when I use firefox (which is my main browser) there is nothing but issues. Even trying to report a problem to mozilla through browser, you get the run around. I used to love the browser but it just seems to be getting worse and worse, hell I would rather use internet explorer than the rubbish mozilla has bought out. This isn't first issue I have had, I have had passwords/bookmarks lost with the stupid sync after a fresh install but I stuck through it. I hardly use facebook anymore because of the issues they have but when I do use it, it's nothing but a headache so I use chrome just to post something or comment.

I have no issue with Facebook when using chrome but when I use firefox (which is my main browser) there is nothing but issues. Even trying to report a problem to mozilla through browser, you get the run around. I used to love the browser but it just seems to be getting worse and worse, hell I would rather use internet explorer than the rubbish mozilla has bought out. This isn't first issue I have had, I have had passwords/bookmarks lost with the stupid sync after a fresh install but I stuck through it. I hardly use facebook anymore because of the issues they have but when I do use it, it's nothing but a headache so I use chrome just to post something or comment.

All Replies (5)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

AussieJackal said

. . . . I have had passwords/bookmarks lost with the stupid sync

Back up and restore information in Firefox profiles {web link} I use a Legacy add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

more options

There is no error message, the page just doesn't load and if it does it's only partial. I can't post or comment, it's like it goes idle and reloading page doesn't work. Yet when I switch to chrome I can post and comment with no issues. It's ever since Facebook changed to new one that the problems occur. Deleting cookies does not work, tried many times. Even restarted PC. All my other pages work great it's just FB. Don't worry about it I'll just use chrome for it, I rarely use FB now cause of the issues with it.

more options

I called for more help.

more options

Bug reports have been filed and the two mentioned in the post below may not be the only ones. https://support.mozilla.org/en-US/questions/1362205#answer-1469087