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My email keep getting spammed

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Hello, I send out several emails a day but my emails keep getting spammed when I send them out to customers. (I do not send emails in large quantity, typically) Some have been able to whitelist me in their folders but for new customers this is not the case. Also, sometimes the customers who have whitelisted me say it still ends up in spam from time to time. Can someone tell me how to fix this or if I need to check some kind of box to keep this from happening?

Thanks, Nikki

Hello, I send out several emails a day but my emails keep getting spammed when I send them out to customers. (I do not send emails in large quantity, typically) Some have been able to whitelist me in their folders but for new customers this is not the case. Also, sometimes the customers who have whitelisted me say it still ends up in spam from time to time. Can someone tell me how to fix this or if I need to check some kind of box to keep this from happening? Thanks, Nikki