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log-in to my account failed

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  • Posljednji odgovor poslao Amelia

denis.postle
denis.postle
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When I interact with Thunderbird, ie send a message, I get a prompt 'log-in to server imap.googlemail.com with username denis.postle@gmail failed options are: 'retry', 'enter new password', or 'cancel'. I have checked the saved passwords, when I tried them they were rejected. I tried a new password, that was also rejected. What to do?

NB This began yesterday after google apparently turned on 2-step verification. I have have turned it off.

When I interact with Thunderbird, ie send a message, I get a prompt 'log-in to server imap.googlemail.com with username denis.postle@gmail failed options are: 'retry', 'enter new password', or 'cancel'. I have checked the saved passwords, when I tried them they were rejected. I tried a new password, that was also rejected. What to do? NB This began yesterday after google apparently turned on 2-step verification. I have have turned it off.

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Amelia
Amelia
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Hello,

Google no longer uses raw password verification. You may need to change your servers from *.googlemail.com to *.gmail.com, but you will need to change your auth method from password to oauth, a better signin method. After you do this, a google login should pop up so that you can authorize Thunderbird.

For more information, please visit the help article Thunderbird and Gmail