Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error message when clicking on help and links in emails

  • 5 odgovori
  • 1 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao Loopy

more options

Hello This morning I am having issues with Thunderbird giving me errors. It was fine yesterday. When I click on 'Help' I get an error, when I click on a link in an email I get an error. There have been a couple of other instances also but can't remember offhand.

Have attached a screenshot of one of the error messages.

Thanks for any help.

Loopy

Hello This morning I am having issues with Thunderbird giving me errors. It was fine yesterday. When I click on 'Help' I get an error, when I click on a link in an email I get an error. There have been a couple of other instances also but can't remember offhand. Have attached a screenshot of one of the error messages. Thanks for any help. Loopy
Priloženi snimci ekrana

Izabrano rješenje

Hi Again. I just realized that my laptop updated the Windows OS while I was out yesterday. As a result, the default browser changed from Google Chrome to that Edge browser which I never use. As soon as I changed it back to GC, TBM is working fine.

Thank you so much for your help.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (5)

more options

Before the problem, did you install another browser or change the default browser in W10 settings?

more options

No I didn't change anything with my browsers sorry.

Loopy

more options

No I didn't change anything with my browsers sorry.

Loopy

more options

In Options/General/Files & Attachments, are there entries for http or https 'Content Type'? If there are, delete them and restart TB.

https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working

more options

Odabrano rješenje

Hi Again. I just realized that my laptop updated the Windows OS while I was out yesterday. As a result, the default browser changed from Google Chrome to that Edge browser which I never use. As soon as I changed it back to GC, TBM is working fine.

Thank you so much for your help.