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Yahoo E-Mail Suddenly Stopped Working

  • 1 odgovor
  • 1 ima ovaj problem
  • 14 views
  • Posljednji odgovor poslao FredMcD

Bryant Blake
Bryant Blake
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I am probably not tech savvy enough to adequately explain my problem.

My desktop has the latest version of Firefox and suddenly I can no longer log into my email from the AT&T homepage. When I attempt to log into my mail account I can select my user name and PW but when I press enter all that is displayed is a broken spinning blue circle that never stops and I cannot access my e-mail. Pretty sure there is a preference setting in privacy & security that I screwed up somehow.

Have disabled all add on's and security software but still get same result.

Is there a way to reset Firefox to the original install defaults without doing a complete Firefox removal and starting over from scratch? I have Chrome on my machine and email works fine. So am pretty sure I did something in settings that is causing my problem.

I am probably not tech savvy enough to adequately explain my problem. My desktop has the latest version of Firefox and suddenly I can no longer log into my email from the AT&T homepage. When I attempt to log into my mail account I can select my user name and PW but when I press enter all that is displayed is a broken spinning blue circle that never stops and I cannot access my e-mail. Pretty sure there is a preference setting in privacy & security that I screwed up somehow. Have disabled all add on's and security software but still get same result. Is there a way to reset Firefox to the original install defaults without doing a complete Firefox removal and starting over from scratch? I have Chrome on my machine and email works fine. So am pretty sure I did something in settings that is causing my problem.

Izabrano rješenje

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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FredMcD
FredMcD
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Odabrano rješenje

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.