Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird stopped (after years) accepting earthlink email account password.

  • 2 odgovori
  • 1 ima ovaj problem
  • 21 views
  • Posljednji odgovor poslao wrc2

more options

Thunderbird stopped accepting earthlink email address password after years of use. Another earthlink email address continues to be accepted by Thunderbird.

All Replies (2)

more options

Incoming or outgoing or both ? Pop or imap ?

If pop are you using these settings ?


Are you using these settings?

Incoming POP server: pop.earthlink.net Port: 995 Connection Security: SSL/TLS Authentication Method: Normal Password User name: email address

outgoing server (SMTP): smtpauth.earthlink.net Port: 587 Connection Security: STARTTLS Authentication Method: Normal Password User name: email address

If you make any changes then restart Thunderbird.

If you have just updated Thunderbird then it is possible your Firewall may need to have Thunderbird reset to be allowed. What Anti-Virus Firewall are you using ?

Helpful?

more options

Thank you for your response. Sorry for my delayed response but have spent much time between earthlink and my password manager, lastpass, to resolve the problem. Earthlink does not support connection security except when using earthlink webmail. However, when my earthlink account stop being accepted by thunderbird my previous settings of connection security/none and authentication method/encrypted password were no longer accepted. I suspect it was a password issue. After resetting my password and being certain the same word was being tracked by lastpass I finally got the email accepted by thunderbird using my old connection security and authentication method settings. Again, thank you for your response. P.S. I use PC Matic. William

Helpful?

Postavite pitanje

Morate se prijaviti na račun da biste odgovarali na poruke. Molimo postavite novo pitanje, ako još uvijek nemate račun.