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How do I turn on the VPN on my android phone

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Hi I have downloaded Mozilla VPN to my Samsung cell phone but when I slide the toggle to turn it on I get the message permission denied by user. I am the user so now what do I do?

Hi I have downloaded Mozilla VPN to my Samsung cell phone but when I slide the toggle to turn it on I get the message permission denied by user. I am the user so now what do I do?