Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

accessing my email address on firefox

  • 3 odgovori
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao AMAN ARYAN

more options

hello everyone,

I seem to have done something to limit access to my Emails. I answered a request from Fox to click on security and now I am locked out!! How do I undo this?

Thank you in advance.

hello everyone, I seem to have done something to limit access to my Emails. I answered a request from Fox to click on security and now I am locked out!! How do I undo this? Thank you in advance.

Izabrano rješenje

hello

john,

follow the instruction:

An update to Firefox was just released which can cause the problem. This is from the Firefox 77 release notes:

Users with Avast or AVG security software using the HTTPS Scanning feature may get an error message (SSL_ERROR_RX_RECORD_TOO_LONG) when trying to access secure sites. Workarounds are available from this support article until fixed versions of Avast and AVG are available.

The support article link goes to a section of the Secure connection failed and Firefox did not connect article, which explains how to turn off HTTPS scanning in the Web Shield component of Avast/AVG. For more information, see Managing HTTPS scanning in Web Shield in Avast Antivirus on the Avast support site.

I hope resolve your problem then reply back to me .

Thank you

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (3)

more options

Odabrano rješenje

hello

john,

follow the instruction:

An update to Firefox was just released which can cause the problem. This is from the Firefox 77 release notes:

Users with Avast or AVG security software using the HTTPS Scanning feature may get an error message (SSL_ERROR_RX_RECORD_TOO_LONG) when trying to access secure sites. Workarounds are available from this support article until fixed versions of Avast and AVG are available.

The support article link goes to a section of the Secure connection failed and Firefox did not connect article, which explains how to turn off HTTPS scanning in the Web Shield component of Avast/AVG. For more information, see Managing HTTPS scanning in Web Shield in Avast Antivirus on the Avast support site.

I hope resolve your problem then reply back to me .

Thank you

more options

Hello...

If the problem is with a sync account,

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-inf...

   I've lost my Firefox Sync account information - What to do
   I’ve forgotten, or don't have access to, my Firefox Account email address
more options

If the problem is with a sync account,

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

   I've lost my Firefox Sync account information - What to do
   I’ve forgotten, or don't have access to, my Firefox Account email address