Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PASSWORDS

  • 2 odgovori
  • 1 ima ovaj problem
  • 14 views
  • Posljednji odgovor poslao Pamela

more options

I am unable to log in to ANY page requiring my password when using Firefox. Chrome works fine for me. I don't want to reset passwords as I just went thru and did those as a regular update. What has happened to Firefox that it won't let me use any of my sites I need to log in to?

I am unable to log in to ANY page requiring my password when using Firefox. Chrome works fine for me. I don't want to reset passwords as I just went thru and did those as a regular update. What has happened to Firefox that it won't let me use any of my sites I need to log in to?

Izabrano rješenje

Hi PJBarnes,

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Thank You.

Pročitajte ovaj odgovor sa objašnjenjem 👍 1

All Replies (2)

more options

Odabrano rješenje

Hi PJBarnes,

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Thank You.

Izmjenjeno od strane Shashank Shekhar

more options

I do believe that fixed it! THANK YOU