Search Support

Email with confirmation link does't arives.

  • 7 odgovori
  • 2 ima ovaj problem
  • 84 views
  • Posljednji odgovor poslao Chris Merchant

more options

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

All Replies (7)

more options

Such e-mail is always sent to the address on file with the website.

Check your user profile at the site. Also, check your junk mail folder.

Forum response - Firefox Sync Verification Email FAQs | Contributors Help

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

Helpful?

more options

OK, i will try to wait for 24+ hours, before trying again and again and again...

Helpful?

more options

No nothing. Why the e-mail do not arrives in my inbox. (check spam bazilion times).

I'm following instruction, I have my phone witch is my 2 factor. And email don't comse why?

Helpful?

more options

I called for an administrator.

Helpful?

more options

Izmjenjeno od strane AliceWyman

Helpful?

more options

Disregard please. I've had a major brain cramp. Untied it and problem solved. It WAS a mistyped email in my case.

Izmjenjeno od strane Chris Merchant

Helpful?

more options

Disregard please.

Izmjenjeno od strane Chris Merchant

Helpful?

Postavite pitanje

Morate se prijaviti na račun da biste odgovarali na poruke. Molimo postavite novo pitanje, ako još uvijek nemate račun.