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Thunderbird NOT asking to remember passwords or fillout password dialogue when sending mail

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This is a headache that I have really been struggling with for a long time, and I really need some answers for this.

I have a number of email addresses saved in Thunderbird that required my password in order to add. I let it auto config and then added each one. Despite having given the password to Thunderbird (and having it locked behind a master password) Thunderbird seems to have sudden amnesia of EVERY password I have saved for EVERY account every time I send an email.

In order for me to use Thunderbird to send an email it asks me for the password to the account. There is no checkbox to remember the password anywhere visible on the dialogue box.

I have googled this and never found an answer. I have tried changing the settings on one of my accounts to make it work, and all that did was lose the password for that account. Now, every time I open Thunderbird and enter my Master Password, I also have to enter the password for the account that lost the password, even though I resorted all settings for it. I checked the password list and it's no longer there.

I tested this further by deleting one of the passwords to another account to see if I can enter the password again and save it again only to be met by the same dialogue box that asks for the password and never once offers to remember it.

Is the only time that Thunderbird can save a password is when you add the account?? Why is Thunderbird incapable of remembering my passwords after this time? Is Thunderbird really so incapable that it cannot take the saved password for the account and use that for sending mail just as it does for checking mail?

This is a headache that I have really been struggling with for a long time, and I really need some answers for this. I have a number of email addresses saved in Thunderbird that required my password in order to add. I let it auto config and then added each one. Despite having given the password to Thunderbird (and having it locked behind a master password) Thunderbird seems to have sudden amnesia of EVERY password I have saved for EVERY account every time I send an email. In order for me to use Thunderbird to send an email it asks me for the password to the account. There is no checkbox to remember the password anywhere visible on the dialogue box. I have googled this and never found an answer. I have tried changing the settings on one of my accounts to make it work, and all that did was lose the password for that account. Now, every time I open Thunderbird and enter my Master Password, I also have to enter the password for the account that lost the password, even though I resorted all settings for it. I checked the password list and it's no longer there. I tested this further by deleting one of the passwords to another account to see if I can enter the password again and save it again only to be met by the same dialogue box that asks for the password and never once offers to remember it. Is the only time that Thunderbird can save a password is when you add the account?? Why is Thunderbird incapable of remembering my passwords after this time? Is Thunderbird really so incapable that it cannot take the saved password for the account and use that for sending mail just as it does for checking mail?

Izabrano rješenje

The setting enables/disables the checkbox. The default value is true

If you delete or rename the 3 files, you will not have to add your accounts, but you will have to enter the passwords when prompted after TB is restarted. The checkbox to store passwords should appear.

None of this may work if you have a 3rd-party password manager of the kind that is part of some security suite.

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sfhowes
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1900 rješenja 9503 odgovora
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If the checkbox isn't shown, open Config. editor and make sure signon.rememberSignons is true (double-click to toggle the value).

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords

If that doesn't work, delete these files from the profile folder, while TB is closed: logins.json, key4.db and cert9.db. This will erase all account passwords and master password.

If the checkbox isn't shown, open Config. editor and make sure ''signon.rememberSignons'' is true (double-click to toggle the value). http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords If that doesn't work, delete these files from the profile folder, while TB is closed: logins.json, key4.db and cert9.db. This will erase all account passwords and master password.
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I have checked the config and found signon.rememberSignons. I changed it to "false" and then closed and re-opened Thunderbird. I entered passwords and the result was still the same. I changed signon.rememberSignons back to "true" and closed Thunderbird. I re-opened and entered passwords to only have the exact same result as before. This is the setting that is supposed enable/disable the visiblity of the checkbox to allow the end user to select to save the password? Or this setting enables/disables the saving of passwords?

Before I attempt deleting anything to do with my saved logins, what will be the ramifications of deleting those 3 files? Am I going to have to re-add all my email addresses all over again?

I have checked the config and found ''signon.rememberSignons''. I changed it to "false" and then closed and re-opened Thunderbird. I entered passwords and the result was still the same. I changed ''signon.rememberSignons'' back to "true" and closed Thunderbird. I re-opened and entered passwords to only have the exact same result as before. This is the setting that is supposed enable/disable the visiblity of the checkbox to allow the end user to select to save the password? Or this setting enables/disables the saving of passwords? Before I attempt deleting anything to do with my saved logins, what will be the ramifications of deleting those 3 files? Am I going to have to re-add all my email addresses all over again?

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sfhowes
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1900 rješenja 9503 odgovora
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Odabrano rješenje

The setting enables/disables the checkbox. The default value is true

If you delete or rename the 3 files, you will not have to add your accounts, but you will have to enter the passwords when prompted after TB is restarted. The checkbox to store passwords should appear.

None of this may work if you have a 3rd-party password manager of the kind that is part of some security suite.

The setting enables/disables the checkbox. The default value is true If you delete or rename the 3 files, you will not have to add your accounts, but you will have to enter the passwords when prompted after TB is restarted. The checkbox to store passwords should appear. None of this may work if you have a 3rd-party password manager of the kind that is part of some security suite.
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SOLVED

sfhowes said

None of this may work if you have a 3rd-party password manager of the kind that is part of some security suite.

This right here was the culprit, thanks sfhowes.

I did indeed have an extension installed in Thunderbird from Stickypassword (password management). While this would normally work fine with filling in all passwords as needed, making it seamless, I discovered that with accounts that used OAUTH there were still credentials saved by Thunderbird - I didn't feel all that comfortable letting that happen withthout a MasterPassword for Thunderbird.

In light of this I decided to use a MasterPassword and save my login info directly into Thunderbird when I did a clean install...but I still ended up installing the extension for Stickypassword out of force of habit. And it is THIS that was causing the checkbox for every login/password dialogue box to never appear, even though the account credentials were saved when first added.

I have disabled the extension and tested it, and all seems to be working fine now. I can delete credentials and re-add them fine (ticking the box to save it). I have opened the settings to confirm saved passwords are present and ensured that the checkbox to "autofill" is ticked. When sending an email I will be prompted for the password if it is not saved, but I have the option to save it now (NOTE: Thunderbird saves your password twice; One for incoming and another for outgoing, in case the passwords needed are different). All following emails sent do no prompt for the password if it is saved.

Thunderbird now operates as expected without any issues. I have a suspicion that the very same problems with the Firefox built-in password manager would appear with the same type of addons/extensions. If you do not get the checkbox to remember logins, then check your addons/extensions!

I have written this out in detail for anybody else that may encounter this issue, or one similar, but couldn't find a clear answer when googling.

'''''SOLVED''''' ''sfhowes [[#answer-1289964|said]]'' <blockquote> '''None of this may work if you have a 3rd-party password manager of the kind that is part of some security suite.''' </blockquote> This right here was the culprit, thanks sfhowes. I did indeed have an extension installed in Thunderbird from Stickypassword (password management). While this would normally work fine with filling in all passwords as needed, making it seamless, I discovered that with accounts that used OAUTH there were still credentials saved by Thunderbird - I didn't feel all that comfortable letting that happen withthout a MasterPassword for Thunderbird. In light of this I decided to use a MasterPassword and save my login info directly into Thunderbird when I did a clean install...but I still ended up installing the extension for ''Stickypassword'' out of force of habit. And it is '''THIS''' that was causing the checkbox for every login/password dialogue box to never appear, even though the account credentials were saved when first added. I have disabled the extension and tested it, and all seems to be working fine now. I can delete credentials and re-add them fine (ticking the box to save it). I have opened the settings to confirm saved passwords are present and ensured that the checkbox to "autofill" is ticked. When sending an email I will be prompted for the password if it is not saved, but I have the option to save it now (NOTE: Thunderbird saves your password twice; One for incoming and another for outgoing, in case the passwords needed are different). All following emails sent do no prompt for the password if it is saved. Thunderbird now operates as expected without any issues. ''I have a suspicion that the very same problems with the Firefox built-in password manager would appear with the same type of addons/extensions. If you do not get the checkbox to remember logins, then check your addons/extensions!'' I have written this out in detail for anybody else that may encounter this issue, or one similar, but couldn't find a clear answer when googling.
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Matt
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I do not see stickypassword listing a Thunderbird version, how did you get it to install?

Clearly it is not ready for prime time in Thunderbird, as not all Webextension API's are supported in Thunderbird so if you installed a browser version something needs to be done to prevent that.

I do not see [https://www.stickypassword.com/operating-systems-and-browsers stickypassword ]listing a Thunderbird version, how did you get it to install? Clearly it is not ready for prime time in Thunderbird, as not all Webextension API's are supported in Thunderbird so if you installed a browser version something needs to be done to prevent that.
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Just for reference I have Version: 8.2.3.24 of Stickypassword installed. I have been able to install the extension for Thunderbird for quite a few years already now, I think.

I have attached a screenshot of the supported browsers window from within Stickpassword (Menu->Settings->Supported Browsers) where the extensions for each are installed and uninstalled from.

I suppose that it may not be listed under "browsers" as it, technically, isn't not a browser? Bit of an over sight I think.

I may chase Stickypassword up on their forums about this when I get the chance to let them know that the extension is causing behavior and operational issues for Thunderbird when installed.

Just for reference I have Version: 8.2.3.24 of Stickypassword installed. I have been able to install the extension for Thunderbird for quite a few years already now, I think. I have attached a screenshot of the supported browsers window from within Stickpassword (Menu->Settings->Supported Browsers) where the extensions for each are installed and uninstalled from. I suppose that it may not be listed under "browsers" as it, technically, isn't not a browser? Bit of an over sight I think. I may chase Stickypassword up on their forums about this when I get the chance to let them know that the extension is causing behavior and operational issues for Thunderbird when installed.
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Matt
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It I am reading this correctly their software is inserting something into Thunderbird. This is something the team intend to force to a close based on discussions I have read. It is unacceptable to have third party software inserting their code into Thunderbird, without that insertion going through the vetting process on ATN to confirm the code is not malicious, Thunderbirds own validation of the addon being compatible that occurs when the addon is installed. The Thunderbird team are adverse to the signing requirement Firefox has imposed, but too many problems are being created by this sort of remote modification. In an attempt to improve the overall security of Thunderbird the future is not good for this type of modification. If the good guys can just insert something, so can malware.

It I am reading this correctly their software is inserting something into Thunderbird. This is something the team intend to force to a close based on discussions I have read. It is unacceptable to have third party software inserting their code into Thunderbird, without that insertion going through the vetting process on ATN to confirm the code is not malicious, Thunderbirds own validation of the addon being compatible that occurs when the addon is installed. The Thunderbird team are adverse to the signing requirement Firefox has imposed, but too many problems are being created by this sort of remote modification. In an attempt to improve the overall security of Thunderbird the future is not good for this type of modification. If the good guys can just insert something, so can malware.
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As far as I am aware, it's not direct code insertion or modification of the application. When the addon/extension is "installed" it appears as normal in the addons/extensions setting in Thunderbird and can be disabled. I've searched for "Stickypassword" in the Addons Manager for Thunderbird but didn't find it. So it appears that Stickypassword copies the addon over and installs it locally. Doing the same addon search for Firefox shows results for the addon.

As far as I am aware, it's not direct code insertion or modification of the application. When the addon/extension is "installed" it appears as normal in the addons/extensions setting in Thunderbird and can be disabled. I've searched for "Stickypassword" in the Addons Manager for Thunderbird but didn't find it. So it appears that Stickypassword copies the addon over and installs it locally. Doing the same addon search for Firefox shows results for the addon.
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