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Why am I suddenly unable to get Scrabble to open on Facebook.

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I have been playing Scrabble on Facebook for a while but suddenly it just blinks and doesn't open. It does open if I switch to Google Chrome.

I have been playing Scrabble on Facebook for a while but suddenly it just blinks and doesn't open. It does open if I switch to Google Chrome.

Izabrano rješenje

i do not know if i did it it or you fixed it but scrabble is working all i did was clear cookies so I am asuming it was firefox. thanks for the fix

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Dodatni detalji o sistemu

Instalirani priključci

  • Shockwave Flash 32.0 r0

Aplikacija

  • Korisnički agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:68.0) Gecko/20100101 Firefox/68.0

Više informacija

jscher2000
  • Top 10 Contributor
8775 rješenja 71729 odgovora
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Mary said

is there something in about config that ineed to change for script errors ithink i may have changed something awhile back how do i chane it back i think it was in dev part

The only setting I can think of is the one to allow more time for slow scripts to run. I'm pretty sure that is not related to the very fast failure on Scrabble. Old article: Warning Unresponsive script - What it means and how to fix it.

''Mary [[#answer-1249118|said]]'' <blockquote> is there something in about config that ineed to change for script errors ithink i may have changed something awhile back how do i chane it back i think it was in dev part </blockquote> The only setting I can think of is the one to allow more time for slow scripts to run. I'm pretty sure that is not related to the very fast failure on Scrabble. Old article: [[Warning Unresponsive script - What it means and how to fix it]].
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catherinehutchings 0 rješenja 7 odgovora
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In support - I want to say that nothing has helped with me either. I have tried all the offered solutions - and on 3 different devices. This must surely be an issue with firefox itself?

In support - I want to say that nothing has helped with me either. I have tried all the offered solutions - and on 3 different devices. This must surely be an issue with firefox itself?
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Mary
  • Top 25 Contributor
2 rješenja 361 odgovora
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i have contacted themn so mAny times tried his suggestion of anew profile that did not work either they do not seem to be addressing the issue

i have contacted themn so mAny times tried his suggestion of anew profile that did not work either they do not seem to be addressing the issue
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Mary
  • Top 25 Contributor
2 rješenja 361 odgovora
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catherinehutchings catherinehutchings 0 solutions 3 answers Posted Today at 9:18 AM

In support - I want to say that nothing has helped with me either. I have tried all the offered solutions - and on 3 different devices. This must surely be an issue with firefox itself? Was this helpful to you? Quote

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catherinehutchings catherinehutchings 0 solutions 3 answers Posted Today at 9:18 AM In support - I want to say that nothing has helped with me either. I have tried all the offered solutions - and on 3 different devices. This must surely be an issue with firefox itself? Was this helpful to you? Quote Report Abuse Previous 1 2 3 Post a Reply Common responses Needs more information Add images:
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cor-el
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17539 rješenja 158588 odgovora
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This could be related to the change in Firefox 69 that Flash can't be set to "Always Activate", only "Ask to Activate" is possible. A script on the page might not work properly with "Ask to Activate" selected and Firefox might not show the Lego block icon.

This could be related to the change in Firefox 69 that Flash can't be set to "Always Activate", only "Ask to Activate" is possible. A script on the page might not work properly with "Ask to Activate" selected and Firefox might not show the Lego block icon.
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Mary
  • Top 25 Contributor
2 rješenja 361 odgovora
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so it can not be always activate why

so it can not be always activate why
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Mary
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2 rješenja 361 odgovora
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so we will not be able to play any games without flash player what do we do then

so we will not be able to play any games without flash player what do we do then
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Mary
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2 rješenja 361 odgovora
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is there an add on or something to replace it for firefox

is there an add on or something to replace it for firefox
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Mary
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2 rješenja 361 odgovora
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java and flash are no longer supported in Firefox so now what

java and flash are no longer supported in Firefox so now what
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jscher2000
  • Top 10 Contributor
8775 rješenja 71729 odgovora
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Mary said

so we will not be able to play any games without flash player what do we do then

The change in Firefox 69 just means you'll have to activate Flash for a site on the first visit each session. You can't set Firefox to remember that forever. This article has the steps to activate Flash when needed: Why do I have to click to activate plugins?

Does Flash activate normally for you on Adobe's test page?

https://helpx.adobe.com/flash-player.html

''Mary [[#answer-1249140|said]]'' <blockquote> so we will not be able to play any games without flash player what do we do then </blockquote> The change in Firefox 69 just means you'll have to activate Flash for a site on the first visit each session. You can't set Firefox to remember that forever. This article has the steps to activate Flash when needed: [[Why do I have to click to activate plugins?]] Does Flash activate normally for you on Adobe's test page? https://helpx.adobe.com/flash-player.html
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jscher2000
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8775 rješenja 71729 odgovora
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catherinehutchings said

In support - I want to say that nothing has helped with me either. I have tried all the offered solutions - and on 3 different devices. This must surely be an issue with firefox itself?

Do you recall the last time it worked normally? I'm trying to line it up with the update schedule:

  • Firefox 68.0.2 released: August 14th
  • Firefox 68.0.1 released: July 18th
  • Firefox 68.0 released: July 9th
''catherinehutchings [[#answer-1249120|said]]'' <blockquote> In support - I want to say that nothing has helped with me either. I have tried all the offered solutions - and on 3 different devices. This must surely be an issue with firefox itself? </blockquote> Do you recall the last time it worked normally? I'm trying to line it up with the update schedule: * Firefox 68.0.2 released: August 14th * Firefox 68.0.1 released: July 18th * Firefox 68.0 released: July 9th
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Mary
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2 rješenja 361 odgovora
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68.02

68.02
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cor-el
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17539 rješenja 158588 odgovora
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This game could be a JavaScript game and not Flash based, so maybe check the Web Console for possible error messages.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
This game could be a JavaScript game and not Flash based, so maybe check the Web Console for possible error messages. *https://developer.mozilla.org/en-US/Tools/Web_Console Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
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Vlasnik pitanja

I know little about computers. I know that Scrabble is a Flash game and it works on Google Chrome. This seems to be a Firefox problem but how do we contact them?

I know little about computers. I know that Scrabble is a Flash game and it works on Google Chrome. This seems to be a Firefox problem but how do we contact them?
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Mary
  • Top 25 Contributor
2 rješenja 361 odgovora
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so how do i fix the java problem i opened the web console but have no i dea what to do

so how do i fix the java problem i opened the web console but have no i dea what to do
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Mary
  • Top 25 Contributor
2 rješenja 361 odgovora
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perhaps someone could show me what to do in web console i see no errors

perhaps someone could show me what to do in web console i see no errors
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catherinehutchings 0 rješenja 7 odgovora
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Mid August.

Mid August.
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Mary
  • Top 25 Contributor
2 rješenja 361 odgovora
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i just now totallly uninstalled firefox and with no add ons i tried scrabble and still same results

i just now totallly uninstalled firefox and with no add ons i tried scrabble and still same results
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Mary
  • Top 25 Contributor
2 rješenja 361 odgovora
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it is apparent to me that firefox has no intention on fixing this issue. I love firefox and have had it for many yrs but now with all the changes updates and such i may be leaving Firefox, Please fix the scrabble issue. hasbro and EA games say they are working on it. what is firefox doing about it

it is apparent to me that firefox has no intention on fixing this issue. I love firefox and have had it for many yrs but now with all the changes updates and such i may be leaving Firefox, Please fix the scrabble issue. hasbro and EA games say they are working on it. what is firefox doing about it
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Mary
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2 rješenja 361 odgovora
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I have tried all the suggestion that have been posted here short of removing Firefox for good

I have tried all the suggestion that have been posted here short of removing Firefox for good
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