Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

New firefox 66 wont start but 58 works fine.

george
george
more options

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no work.Nothing works.Only help,about troubleshoot work. Reset doesnt help. Clean 100% fresh install doesnt work. (deleted everything has to do with mozilla from files and registry.) Even with restart. SoS!!!! dont ask me stupid questions because when installing 58 version works fine till auto update that mess things up again.

Windows 10 1809. Upgraded to new FF and not working at all. I turn off all proccess from task manager and then it open but in white screen as in picture. Option button no work.Nothing works.Only help,about troubleshoot work. Reset doesnt help. Clean 100% fresh install doesnt work. (deleted everything has to do with mozilla from files and registry.) Even with restart. SoS!!!! dont ask me stupid questions because when installing 58 version works fine till auto update that mess things up again.
Priloženi snimci ekrana

Izmjenjeno od strane george

All Replies (3)

george
george Vlasnik pitanja
more options

my raw data can be found here https://textuploader.com/15j6l

Izmjenjeno od strane george

WestEnd
WestEnd
more options

FYI 66 is beta so unless you're installing for testing purpose you should use the 65.0.2 public release.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi eyuri, what was the latest version of Firefox that ran normally for you?

For this --

I turn off all proccess from task manager and then it open but in white screen as in picture.

-- do you mean you terminated all the firefox.exe processes, then on your next startup, Firefox got to the blank tab? Or were you terminating some other processes?

Is it possible to test with your security software (Qihoo) disabled from blocking/filtering Firefox to see whether that makes any difference?