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Solved Arhivirano

Can't sign in due to email change. Now what?

Firefox Ostalo
cor-el replied
Kymeth-Eren Doyle
Kymeth-Eren Doyle

I am trying to sign in to change old email to new one but, an email is sent to the old address so, I cannot get in to change it.

I am trying to sign in to change old email to new one but, an email is sent to the old address so, I cannot get in to change it.

All Replies (2)

FredMcD
FredMcD

Go to your user profile for that website and change the e-mail.

However, if you are talking about sync;

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address
cor-el
cor-el
  • Moderator

Odabrano rješenje

You will have to create a new account that you can access to be able to respond to the confirmation mail.