Could you copy/paste the text from the error message into a reply? If the page has an Advanced button, please click that button and copy/paste the additional text revealed that way. Thanks.

The following is the only message I received when I attempt to access my google account: Comment - I believe my cookie settings have been enabled. I have no trouble accessing my google e-mails in Internet Explorer which is on the same laptop. Not sure where to find my Browser privacy settings on Mozilla Firefox,,,on Internet Explorer they are set "mid-range" not at the "high level".

"We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more:

If you didn't try clearing cache and cookies, here's how in Firefox:

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes. If you do not see the number going down on the page, you can reload it using Ctrl+r to check progress.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

• right-click (on Mac Ctrl+click) a blank area of the page and choose View Page Info > Security > "View Cookies"
• (menu bar) Tools > Page Info > Security > "View Cookies"
• click the padlock or "i" icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, the current site should be pre-filled in the search box at the top of the dialog so you can remove that site's cookies individually.

Then try reloading the page. Does that help?