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screen froze up with open inbox, tried a lot, nothing helped

  • Nema odgovora
  • 3 ima ovaj problem
  • 5 views
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problem started whenever I sorted by subject or sender. Always took a long time. Switching back to date was always instantaneous. Now it has frozen on Sender. I get a little circle turning and "thunderbird does not respond". When it first opens showing inbox it looks normal, but when I click on anything, it freezes and I get the no response message. I can still retrieve messages on webmail, so there is no earthlink server problem or connexion. But I really do not want to lose my old messages. I tried a few tricks, and finally downloaded a new thunderbird, but I have the impression it just took over the old problem unchanged. Help please!

problem started whenever I sorted by subject or sender. Always took a long time. Switching back to date was always instantaneous. Now it has frozen on Sender. I get a little circle turning and "thunderbird does not respond". When it first opens showing inbox it looks normal, but when I click on anything, it freezes and I get the no response message. I can still retrieve messages on webmail, so there is no earthlink server problem or connexion. But I really do not want to lose my old messages. I tried a few tricks, and finally downloaded a new thunderbird, but I have the impression it just took over the old problem unchanged. Help please!