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Firefox crashes

  • 1 odgovor
  • 2 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao philipp

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Can you help with: bp-7a86dd54-b9bd-4782-bb72-c0c772160913.txt

Izabrano rješenje

hi rjpeterso, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/

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Odabrano rješenje

hi rjpeterso, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/