Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Firefox history gets deleted when a user signs out of account on Windows 10

  • 3 odgovori
  • 1 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao sqs103

sqs103
sqs103
more options

I have three user accounts on a laptop running Windows 10. Firefox was downloaded using one of these 3 accounts (say account1). The other two users are able to use Firefox, but each time one these users signs out, they lose their entire history (browsing+address bar). However, the history on account1 remains intact even after account1 user signs out.

I'd like all three user accounts to access their individual histories. I'm using firefox version 42.

I have three user accounts on a laptop running Windows 10. Firefox was downloaded using one of these 3 accounts (say account1). The other two users are able to use Firefox, but each time one these users signs out, they lose their entire history (browsing+address bar). However, the history on account1 remains intact even after account1 user signs out. I'd like all three user accounts to access their individual histories. I'm using firefox version 42.

All Replies (3)

user633449
user633449
more options

This should be working correctly. The accounts that are not saving history, are these guest accounts, child accounts, or just standard accounts?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you running any cleanup software (CCleaner) on the computer that might be causing this?

sqs103
sqs103 Vlasnik pitanja
more options

Thanks for replying. One of the accounts which is not saving history is a Microsoft account (so is account1), while the other is a local account.

I double-checked the settings in Advanced Systemcare 8 for privacy sweep, and found that only "Internet Cache" is enabled for Mozilla firefox. History, Download History and Cookies are unchecked.

Strangely the accounts which are not saving history are able to remember cookies. For example, while logging into Amazon, the webpage displays the correct account.