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Firefox freezes when trying to load https://www.google.com/maps

  • 3 odgovori
  • 24 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao FredMcD

dremwolf
dremwolf
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As soon as the page starts to load up it freezes. If multiple tabs are open they also freeze. It has been happening for about the last 7 days. Currently using version 38.0.1

As soon as the page starts to load up it freezes. If multiple tabs are open they also freeze. It has been happening for about the last 7 days. Currently using version 38.0.1

Izabrano rješenje

I checked the link, and had no problem.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Pročitajte ovaj odgovor sa objašnjenjem 👍 5

All Replies (3)

FredMcD
FredMcD
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Odabrano rješenje

I checked the link, and had no problem.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

dremwolf
dremwolf Vlasnik pitanja
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FredMcD said

I checked the link, and had no problem. Many site issues can be caused by corrupt cookies or cache.
  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Type about:preferences#advanced<Enter> in the address bar. Under Advanced, Select General. Look for and turn off Use Hardware Acceleration. Poke around safe web sites. Are there any problems? Then restart.

Fred, unchecking Hardware Acceleration cured the freezing issue. Not sure how that may effect other websites but it cured the Google Maps issue.

Thanks!

FredMcD
FredMcD
more options

Glad to help.

If you have other issues with flash, try these;

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration