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My Video Download Helper stopped working completely this week (on all sites) - the icon moves, but the download que remains empty - please help!

Objavljeno

I'm a radio broadcaster who gets much of my music for broadcast from artist sites. These are legitimate downloads because artists freely post their music for me, and others in their net communities. Download Helper normally works on Bandcamp, SoundCloud and other streaming sites, but completely ceased working as of this week. The Download Helper icon spins and the song is displayed (although not always), and when I choose to download it, a number appears next to the icon (indicating a download is in progress), but nothing happens (no download ever happens). A check reveals the download que remains empty.

My FireFox version is 36.0.1 and OS is WinXP. Please help ASAP!

I'm a radio broadcaster who gets much of my music for broadcast from artist sites. These are legitimate downloads because artists freely post their music for me, and others in their net communities. Download Helper normally works on Bandcamp, SoundCloud and other streaming sites, but completely ceased working as of this week. The Download Helper icon spins and the song is displayed (although not always), and when I choose to download it, a number appears next to the icon (indicating a download is in progress), but nothing happens (no download ever happens). A check reveals the download que remains empty. My FireFox version is 36.0.1 and OS is WinXP. Please help ASAP!

Dodatni detalji o sistemu

Instalirani priključci

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • GEPlugin
  • Version 5.40.2.0
  • Google Update
  • Google Updater pluginhttp://pack.google.com/
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • LastPass Plugin
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Aplikacija

  • Firefox 36.0.1
  • Korisnički agent: Mozilla/5.0 (Windows NT 5.1; rv:36.0) Gecko/20100101 Firefox/36.0
  • URL podrške: https://support.mozilla.org/1/firefox/36.0.1/WINNT/en-US/

Proširenja

  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • DVDVideoSoft YouTube MP3 and Video Download 4.6.0.1126 ({B64D9B05-48E1-4CEB-BF58-E0643994E900})
  • LastPass 3.1.92 (support@lastpass.com)
  • YouTube Video and Audio Downloader 0.4.3 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Neaktivno)

Javascript

  • incrementalGCEnabled: True

Grafika

  • adapterDescription: NVIDIA GeForce4 MX 440 with AGP8X
  • adapterDescription2:
  • adapterDeviceID: 0x0181
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 01b610de
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'182.65']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 7-28-2003
  • driverDate2:
  • driverVersion: 4.5.2.3
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Izmijenjene postavke

Razno

  • Korisnički JS: Ne
  • Dostupnost: Ne
the-edmeister
  • Top 25 Contributor
  • Moderator
5425 rješenja 40498 odgovora
Objavljeno

There is a new version of the Video DownloadHelper available here. https://groups.google.com/forum/#!forum/video-downloadhelper-5

There is a new version of the Video DownloadHelper available here. https://groups.google.com/forum/#!forum/video-downloadhelper-5