Firefox crashes
Firfox keeps crashing every 20 minutes. This has been happing for the last 3 days. Everything is up to date and I have followed the suggestions for the help and support page and it is still doing it. Details are bp-5923f30a-d03b-4720-8d8e-8daf82150219 19/02/2015 11:35 bp-068a703b-b1c1-47e6-a1a6-e405c2150219 19/02/2015 11:14 bp-2c023ab8-1ecd-4b49-a661-ebf5c2150219 19/02/2015 11:06 5d19265b-7308-4f5f-a9d9-dd5362d72959 18/02/2015 16:27 bp-fbca149b-f620-4576-acf0-77e2e2150218 18/02/2015 16:16 bp-a45e0d58-0584-4724-bcd1-758b62150218 18/02/2015 16:15 bp-ff0954d0-5d02-40f0-98ef-e620f2150218 18/02/2015 16:14 bp-cb831553-3669-46e2-ba58-4808b2150218 18/02/2015 15:42 bp-60695509-1ce6-45dc-87cb-becce2150218 18/02/2015 15:36 bp-ba834f10-25b9-4038-86c8-e50e32150218 18/02/2015 15:03 bp-7a2596af-46de-49fa-93df-caae32150218 18/02/2015 14:59 bp-c115bca0-4e93-4218-954c-5490d2150218 18/02/2015 12:37 bp-845815f9-975c-4c01-ab77-2405b2150218 18/02/2015 12:28 bp-d769a515-806e-4b66-9f94-169102150218 18/02/2015 11:49 bp-a95075eb-625b-4ab4-93b3-12ae62150218 18/02/2015 10:33 bp-5030544b-2a52-4d9f-b0a6-c8c8b2150218 18/02/2015 10:07 bp-389835f7-3fd6-43bf-a7d0-0142b2150217 17/02/2015 16:05 bp-af210db7-755f-4465-9358-1d2af2150217 17/02/2015 15:59 bp-5c1a622d-28f5-4c31-b3f1-054972150217 17/02/2015 15:54 bp-34938f62-f185-496d-bc67-6a4a02150217 17/02/2015 10:46 bp-9fa592ff-e7c5-4647-88ab-ff6232150217 17/02/2015 10:07 bp-c10ee522-865f-4a43-99aa-2e0b02150112 12/01/2015 13:39 bp-ebd01956-05c7-4d9f-a85c-e25792150110 10/01/2015 15:50
All Replies (3)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Hi, thank you for your reply. Info as requested is as above in my original post and the first 5 are as per below - Report ID Date Submitted bp-1146d7d4-c5a1-4cd0-9766-989af2150219 19/02/2015 12:14 bp-b533efaf-7416-49dc-989f-15daf2150219 19/02/2015 12:10 bp-5923f30a-d03b-4720-8d8e-8daf82150219 19/02/2015 11:35 bp-068a703b-b1c1-47e6-a1a6-e405c2150219 19/02/2015 11:14 bp-2c023ab8-1ecd-4b49-a661-ebf5c2150219 19/02/2015 11:06 5d19265b-7308-4f5f-a9d9-dd5362d72959 18/02/2015 16:27
Hope that's enough. I have laready tried a re-start in safe mode and it does the same thing.