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At least 5 times a day FF crashes with the error "exception breakpoint reached" in windows 8.1

  • 6 odgovori
  • 21 ima ovaj problem
  • 49867 views
  • Posljednji odgovor poslao haiweepp

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I have FF set to auto update, Kaspersky Internet Security, Malwarebytes anti-malware, on a Toshiba Satellite with 4GB memory and

Operating System Windows 8.1 64-bit CPU AMD K16 69 °C Mullins Technology RAM 4.00GB Single-Channel DDR3 @ 798MHz (11-11-12-28) Motherboard TOSHIBA ZBWAE (P0) Graphics Generic PnP Monitor (1366x768@60Hz) 512MB ATI AMD Radeon R5 Graphics (Toshiba) 69 °C Storage 931GB TOSHIBA MQ01ABD100 (SATA) 38 °C Optical Drives TSSTcorp CDDVDW SU-208FB Audio Realtek High Definition Audio

At least 5 times a day FF crashes and the error is basically "Exception Breakpoint Reached" . I have no idea how to fix this and asking FF to reply is a waste of energy. Does anyone know how to stop this problem?

Izabrano rješenje

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

Pročitajte ovaj odgovor sa objašnjenjem 👍 3

All Replies (6)

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Added info - The actual error message is "The exception Breakpoint. A breakpoint has been reached. (0x80000003) occurred in the application at location 0x70c81425. Click OK to terminated." Hope that helps a bit.

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

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bp-a704f5f9-823f-4557-8ff4-0d95f2150216 2/15/2015 5:15 PM bp-5bdae81f-b6c0-47a8-b061-ea9e62150216 2/15/2015 5:07 PM bp-e886a95b-f0df-42c1-a38b-5ac032150216 2/15/2015 4:41 PM bp-5a3639ee-c892-403c-9ad6-24aea2150215 2/15/2015 12:44 AM bp-c7f5e76e-a8a7-4a54-8e67-292582150214 2/14/2015 4:51 AM bp-149f9802-e117-4690-84f9-4fc802150214 2/14/2015 4:50 AM bp-d2ece783-1d2f-4e98-bbcc-fa9822150214 2/14/2015 4:47 AM bp-b9d84718-2cbd-4fe8-b55b-45e4e2150214 2/14/2015 4:12 AM bp-e9ffb604-2fff-4d3a-b7be-6e9962150214 2/14/2015 4:09 AM bp-21949f89-bcc4-415c-a829-fe11f2150213 2/13/2015 5:41 AM bp-883d6195-4c7c-4ca8-b5fc-432312150213 2/13/2015 4:10 AM

The first two that do not have bp in front keep searching for over 10 minutes with no results. Those are

72eb3d40-3ff5-4466-82a7-a1dfc405e0cb 2/9/2015 12:08 AM

10150ecb-d540-44f1-837f-3fb73c569f3d 12/21/2014 12:14 PM

Thanks for the fast help.

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The crash report flagged these programs;

lpxpcom.dll = LastPass

atiuxpag.dll = Advanced Micro Devices

atidxx32.dll = Advanced Micro Devices

atiumdag.dll = ATI Technologies Inc = Radeon DirectX Universal Driver


Check for updates for the above.

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Odabrano rješenje

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

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Thanks so much. This simple fix seems to stopped the issue so far in the programs it seemed to appear in most often.