Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i can sign into my firefox on browser, but in the community page it shows incorrect password ? is it not the same ?

  • 2 odgovori
  • 1 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao James

more options

So, i have a browser account and sync used to work, but not anymore. Also in the support site it shows wrong password. is it not the same account ? Should i need more than one account for the product and the support site ?

Although it shows that bot am logged in my pc and andriod, my accounts are not in sync.

So, i have a browser account and sync used to work, but not anymore. Also in the support site it shows wrong password. is it not the same account ? Should i need more than one account for the product and the support site ? Although it shows that bot am logged in my pc and andriod, my accounts are not in sync.

Izabrano rješenje

Short of using Personas for logins on a few Mozilla sites, the only sites I can think of that share a login is addons.mozilla.org and the support forum for that site at forums.mozilla.org

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

more options

No, Sync aka Firefox Accounts uses a separate "username" and password. In fact, all Mozilla sub-domains have a separate registration and login setup. Some of us just use the same username / email address and password for all the sub-domains for making it easier to remember, but that still doesn't allow us to log in once for all the sub-domains.

How long has it been since you were last able to log in to Sync? Firefox 28 and early versions used a different version of Sync, and Firefox 29 made it necessary to "update" each users Sync account to the new Firefox Account. See this KB article - Sync your Firefox bookmarks, history, passwords and more

more options

Odabrano rješenje

Short of using Personas for logins on a few Mozilla sites, the only sites I can think of that share a login is addons.mozilla.org and the support forum for that site at forums.mozilla.org