Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

404 Not Found error was encountered while trying to use an ErrorDocument to handle the request

  • 2 odgovori
  • 20 ima ovaj problem
  • 45863 views
  • Posljednji odgovor poslao marmalade33

more options

When I try to go to my website, I get a blank screen and this message:

Method Not Implemented

GET to / not supported.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Can anyone help me fix this bug, please? Thanks!

Izabrano rješenje

This issue can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Please update to the current Firefox 30 release.

  • Firefox > About

The Firefox version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

You can find the full version of the current Firefox 30.0 release in all languages and for all Operating Systems here:

Pročitajte ovaj odgovor sa objašnjenjem 👍 4

All Replies (2)

more options

Odabrano rješenje

This issue can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Please update to the current Firefox 30 release.

  • Firefox > About

The Firefox version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

You can find the full version of the current Firefox 30.0 release in all languages and for all Operating Systems here:

Izmjenjeno od strane cor-el

more options

I did as you said and it worked magic! I didn't even have to restart Mozilla. Thank you so much for your help! :-)