Thunderbird Community Forum

I find now that Thunderbird requires Earthlink's password each time an email is sent. Earlier it required it once a day. I am on Windows 11 using Earthlink.net for provider.

duplicate of /questions/1591698 thread

I have Juno Email Accounts ; What are the Settings ? ... Incoming, Ports, Outgoing, Ports

Mozilla Thunderbird Will Not Install on Win10 Machines ... The Auto Settings Algorithm has issues.

Email Address : [edited] @Juno.com - TextMail : [edited]

/edited email and phone# from public community support forum

I have been using the same Email Address and Thunderbird for Downloading my Emails for over 10 years. Now Thunderbird will Not Install. Am getting a strange Error Message ... Authentication Error : Unable To Log in at Server. This has happened on 3 machines. Why is it now impossible to Install Thunderbird on Windows 10 machines.

My LongTime Email Address is [edited from public] @Juno.com

Hello, Thunderbird has already imported my Hotmail account. How do I import my Outlook.com account? It was offered to me the first time, to add another one but for some reason, I could not. Thanks

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find a place to enter password. What can I do? It is the password for outgoing email.

Hi,

TB recently prints unwanted text/information, this also happens while forwarding certain e-mails. As shown in the attachment TB wants to print seven pages although the original mail has only one.

What can we do?

Thank you in advance.

Regards

Jens Hollenberg

I want to change the default download protocol accessing the mail server from imap to pop3. I went into the account settings & changed the default selection from imap to pop3. But the change does not take effect. Tbird still accesses the server using the imap protocol.

I keep my mail (both sent and received) in local mail folders. My server is gmail, and sent mail is put in gmail's sent folder by default. Every few months, I copy those messages to a local folder, and after I back them up, I delete the server copy.

What to my dismay, I discovered today that only the message headers, and not the messages were present in the local folder, though they had been when downloaded. Looking at the file sizes, I found the sent file to be 0 Kb, and sent.msf 255 Kb, when sent should have been around 60 Kb long.

I have been able to restore the messages from backup (whew!), but I have no idea how then sent file was wiped out. I know I did not do it.

Has anyone else had this happen? Is there a preventive measure I should take?

Hello,

I am on Thunderbird 150.0.2 for Windows.

I am really suffering here. I need to change the font weight of unread messages. In a non-threaded list.

The default weight I get with my preferred font (Trebuchet MS) is not bold. It is BLACK. When I say BLACK, I mean ultra bold, display font, heading weight. Heavier than the boldest font that even exists in the font family. Thunderbird is creating this ultra mega black font by taking the bold font variant and applying a faux bold effect to it. The result is that the text is so heavy that it takes up twice as much horizontal space as the ordinary bold font variant. This becomes a usability issue because it's not possible to see the date, sender, and subject at the same time.

I have struggled and strived with userchrome.css. Spent hours combing through forums here and elsewhere. I've already enabled the mystery setting in the config editor. I put userchrome.css where it is supposed to be.

I saw a blog post from Mozilla that says "userchrome.css is not supported". What is the actual meaning of this? That it has been actively blocked from working anymore, ever, for anyone? Or that users are taking risks if they create userchrome.css? Why can't developers speak plain language? "Not supported" could mean many things.

When I go to the Style Editor, userchrome.css does not exist there. Which leads me to believe that user customizations are absolutely deprecated and we are not permitted to use userchrome.css.

I tried editing some of the rules in the Style Editor, but could not determine any way of actually storing the changes. When I click Save, I get a dialog where I can **EXPORT** the file. But I can't seem to actually save the changes, because CSS files do not appear to exist in the installation directory. It must be compiled into some library.

This is extremely unsatisfying and super frustrating. Just getting straight answers to things is super difficult, nothing stays the same for more than a couple months, and up to date information either does not exist or is not found by any search engine.

So, please help. I just need to change one setting, the font weight of unread messages. Since Thunderbird is allegedly open source, I thought I would have some ability to make such changes. But the Style Editor doesn't seem to actually be an editor, but merely a read-only interface to precompiled rules? If I wanted to change the font weight of unread messages, would I be forced to compile my own version of Thunderbird? I'm not competent to do that, and it would probably either prevent updates, or the updates would break my changes.

Please help, I am super desperate. I need to see the date, sender, and subject all at the same time. That doesn't seem like an unreasonable ask.

I would gladly pay for an email client that gives me control over my data *and* allows me to control the UI, but apparently that doesn't exist.

Email will not send. Message-- "Sending of the message failed. An error occurred while sending mail. The mail server responded: Email rejected. Please verify that your email address is correct in your account settings and try again." I am not sending to another person but testing with my personal email. Thank you.

How do I change Thunderbird's icon back to the older version? The new version looks a lot like Signal's icon. When I have a taskbar full of icons, I have to look carefully to make sure I'm selecting the correct icon for the app I want to switch to. It's annoying. Thanks

Ich erhalte die Meldung "Nachrichten konnten nicht in die Mailbox-Datei geschrieben werden. Stellen Sie sicher, dass das Dateisystem Ihnen Schreibrechte einräumt und genügend Speicherplatz zur Verfügung steht, um die Mailbox zu kopieren." Speicherplatz ist genügend vorhanden. Bis jetzt konnte ich meine Emails problemlos abholen. Bin erreichbar über Telefon [edited] oder Handy [edited phone#'s from community support forum]

Hallo ich brauche Unterstützung,

Wie/Wo kann ich diesen Ordner Spam' in meinem Thunderbird Account '[edited]@t-online.de IMAP' entfernen/löschen? Die Pfadangabe 'imap://juergen.plenske%40t-online.de@secureimap.t-online.de/INBOX/Junk' des ersten Ordners ist falsch. Der INBOX-Ordner auf t-online heist 'Spam' und funktioniert als zweiter Ordner (unterhalb) korrekt.

Vielen dank für eine Lösung dieses Problems.

There is a message in my Inbox that cannot be deleted or moved. I've tried re-starting Firefox several times to no avail.

The stubborn message is actually completely blank when viewed in Tbird. Also - the stubborn message has already been moved to another folder where it can be read (i.e. message contents available). Yet - this stubborn "ghost" mail message will not disappear from my Inbox!?

I am connected to an Exchange email server - one of the "shared" servers administered by Microsoft.

I had hoped to get away from the insanity of Outlook, but it seems when it comes to email, there is no escape!

And finally FWIW, When I view my Inbox in "Web Outlook", there is no "stubborn ghost message" in the Inbox - the message is where I moved it.

Earlier in the year I installed Thunderbird onto a new PC having previously used an older version on an older PC. When visiting a web site (and clicking on an email hyperlink there) my previous version used to automatically launch Thunderbird but the new version doesn't do that any more (i.e. clicking email hyperlinks doesn't do anything at all)

I'm running on Windows 10 and using Thunderbird version 150.0.2. I this likely to be due to some setting in Thunderbird? Or is it maybe something I need to configure in Windows?

When I start Thunderbird, the same message is downloaded each time.

The status bar then reads "Downloading message 2 of 17," except that 17 is now up to 27.

Thunderbird remains in this state. No second message is ever downloaded.

When I close down and restart Thunderbird, it's Groundhog Day all over again.

Trying "Clear Recent History" has no effect on the issue.

I am on Thunderbird 150.0.2 (64-bit) on the release update channel. I'm on a Windows 11 HP Envy Laptop purchased in July 2025.

I'm using TB 150.0.2 on a Mac with the latest update of MacOS.

I just deleted all of my archived emails, thinking it was stuff that I had sent to trash. I.e. I deleted all archives, then emptied trash. Only after I did that did I realize that I had deleted things I want to save.

I'm pretty sure there's no way to undo emptying the trash, but I use Time Machine to back up. If I open time machine and go to the most recent back-up, I should be able to get everything back, right?

What folder (or folders) should I restore from a Time Machine back-up?

For some reason since reinstalling my Thunderbird every time I try to sen e-mail I get the error "Sending of the message failed. An error occurred while sending mail. The mail server responded: <SantoshS1@vbeyond.com>: Recipient address rejected: Access denied. Please check the message recipient "SantoshS1@vbeyond.com" and try again.

They are perfectly valid addresses, as they are generated using Reply. This did not happen before I was forced to reinstall from scratch. I suspect it may be some sort of issue with my account configuration in Thunderbird, as I had to recreate that.

Not sure what has happened to my PC but lost my Thunderbird app.

Reinstalled but cannot get my emails working again. I only get emails up to 13th May 2024; I guess when TSO Hosting finished?

I am now on 123 Hosting.

I have a note that SERVER for both i.e. Incoming and outgoing is:-

sxb1plzcpnl503269.prod.sxb1.secureserver.net (smtp as prefix)

Where and in what format do I enter theses server details.

I think I also need to get into cPanel but the URL I have will not work:-

https://sxb1plzcpnl503269.prod.sxb1.secureserver.net3 (:2083)

Sorry but I am confused; don't get old!