Thunderbird Community Forum

Comcast has sent our accounts to yahoo. Email name remains the same. I wish to continue with Thunderbird. I haven't been able to and don't want to lose all my Thunderbird settings and files. They have been transferred to yahoo mail.

I've had a POP3 account for years, with no problem. On a second computer I had a second TB installation that used to get its emails from a folder on the main computer. This suited our purposes very well. The second user could access all my e-mails, and her sent messages also appeared on my computer.

Alas I updated TB, and have lost this capability. Ideally I'd go back to it, but the only way forward seems to be to set up an IMAP account. I have tried this, following the instructions on the Mozilla web site. It's all very easy, but I end up with a message: "Thunderbird failed to find the settings for your email server".

I have of course checked that the settings are correct, but I can't get past this point. I have tried disabling my Internet Security (Bitdefender) but to no avail.

What should I do next, please? I'd go back to an earlier version of TB if that would enable my older method of working.

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and know are correct because they are written on paper and Keypass, are being changed somehow so that they will no longer work. When we look at the saved passwords in Thunderbird we see some have been changed on a certain date that we did not do, and the password listed now must be about 200 characters long. Then when we go to change the password, it may be listed as changed. Then when we try to send a message with that email address, we get an error message saying, for example, smtp.googlemail.com and a wrong username/address completely. I can find no way to correct the username email in any settings in Thunderbird. I have searched the Thunderbird HELP files many times, but am unable to find any of this addressed anywhere. After trying to fix these problems for most of 3 days now, I have get rid of Thunderbird for an email client that works correctly!!!

I have created a new gmail address for my wife. Would like to add this address to my existing Thunderbird Mail account so that her emails also come to my Thunderbird email account. Not sure how to add her address to do this.. Thanks

Hi All,

I have been working with a new service provider to move my domain and Email service for the past week. The domain move wasn’t an issue, but migrating Email has been a major pain. The new service technical staff had numerous issues just accessing the Outlook account, so copying the inbox and folders turned into a nightmare. Then I installed Office 365, just to access Outlook, and create PST files, which I provided to the new service tech staff, to synchronize all folders, but most of the PST files didn’t end up in the new server.

So, in Thunderbird I created an account for the Outlook service, and that synchronized everything, and was ecstatic! I then attempted to change the correctly synchronized Outlook account on Thunderbird, to the new IMAP server, but I can’t figure out how to change from the Microsoft Exchange Mail Server, to the new IMAP server. Since the Email Addresses on both servers will be the same, and only change with the DNS update to point to the new server, I am unable to create an IMAP account on Thunderbird, along side the Outlook account.

I am at a loss as to what I can do at this point. Can anyone help?

I have a new gmail account and I can't figure out how to get Thunderbird to show me messages that come in to that address. I changed some things trying to set up a second account but emails still don't arrive. I am using a desktop computer with the most recently updated Windows 11 and updated Thunderbird too. What am I missing?

Thunderbird administers my 7 "aol" email addresses (accounts) on my Dell laptop (running Windows 7). 5 of the accounts are behaving normally, but the other two accounts appear to be linked. So, when I send an email from one of them, it appears in both "sent" folders. When I receive an email in one of them, it appears in both "in box" folders. When I visit "mail.aol.com", these 2 accounts behave normally. So it appears that they are linked within Thunderbird. Can you suggest a possible solution? Thanks, Tim

I am a long time Thunderbird user and set up a monthly donation. I no longer have access to that Email account and I need to stop the donation. The Donor portal won't work because it requires me to access my original email account.

Ich kann kein weiteres Emailkonto zufügen, es zeigt mir immer eine Fehlermeldung bei der Authentifizierung egal was ich erfasse...

Ich erkenne nicht, wo der Fehler liegt? Was nun?

Wie kann ich ein weiteres Email Konto hinzufügen?

My grandson got on my computer and was messing around with my email. Now when I open Thunderbird I get a pop up window that says sign in with google to continue to Thunderbird. It has my grandson's Gmail address in it and asks for a password. I can X out of it and continue to Thunderbird but it will pop up several times while I am reading my email. Why is this happening and how do I get rid of this pop up window.

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

the new "experimental" account center doesn't work (version 150.0) how can I go back to the precedent account creation tool ? the option "experimental account center" is NOT checked, but I still have only the new creation account form.

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Every time I start up Thunderbird, I receive a "Please verify" message from Google (see screen shot). This message refers to an email account that I deleted because I am no longer authorized to use it ["s***@old****.com]. These requests also turn up regularly if I remain connected. I cannot verify the account because the password has been changed and the verification email is no longer mine.

I have 2 other accounts on Thunderbird; one is linked to a private domain; one is an ***@gmail.com account. Both perform correctly; are configured correctly and cause no problems with passwords, etc.. Other evidence:

In Box: The s***@old****.com account is not present in the left menu window. When I go to Accounts, Settings: The s***@old****.com account is not listed. When I go to Server Settings (In or Out) there is no trace of the 's***@old****.com' account, although the other two accounts have correct settings in the 'Outgoing' server.. Previosly, this email "s***@old****.com" was also linked to my Google Account. I have deleted it from my Google Account; I have deleted it from Thunderbird as an Account. When I disconnect my Google Accounts: This has no apparent effect on frequency of Verification prompts [I close my Safari browser]. When I Close Thunderbird: The Verification prompts for "s***@old****.com" no longer appear.

It seems like Thunderbird is still trying to "Get Messages" from "s***@old****.com" and triggering the Google password protection system (?).

IS THERE A WAY TO FIX THIS IN THUNDERBIRD?

Thanks, Al

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we are still repeatedly receiving login prompts asking us to re-enter the password for that account.

For your reference, the account in question is a Gmail account.

It seems the client may have changed their email password, but since the account has already been removed from Thunderbird, we do not understand why the application continues to request login credentials for it.

Could you please advise on the cause of this issue and how to resolve it?

Thank you for your assistance.

When I launch T-bird on my laptop, it shows "Enter your password for UCIm2Lqoc@gwtc.net on imap.gwtc.net:" There is no such email address. It is one that I briefly attempted to set up, then decided against it and used a different one. I have just now confirmed by telephone with my provider's helpdesk that there is no account with that name on their server.

    By simply hitting enter, that request disappears and T-bird shows me the messages for my primary email address, which works properly.
   But when I try to access my second email address, I keep getting the same request. 

First it says: "Login to account "cindyreed@gwtc.net" failed." and instructs me to "Enter your password for UCIm2Lqoc@gwtc.net on imap.gwtc.net:" And then, in response to everything I have tried so far: " Login to server imap.gwtc.net with username UCIm2Lqoc@gwtc.net failed." I would like to find out how to get out of this trap. Fortunately, I am able to access this second address on my cell-phone, but that is not much help when I am so frequently out of service area. Thank you. Plains Gardener