Firefox for iOS Support Forum

I am having an issue sending a tab to another device from the Actions menu on IOS. I used to be able to click the Firefox icon and it would give me the options to: Open, Load, Bookmark, add to reading and send to Device. When I select "Send to Device" it says "You don't have any other devices connected to this account available to sync.

It is worth noting that if i am in firefox i CAN send tabs and all the available devices show up. This issue is ONLY from the action button which I use quite a bit to send stuff to my desktop to read later.

Recently (since iOS update to 17.3 perhaps?) the share menu from other apps does not show any of my other devices for me to send tabs to.

If I use the share menu to open in Firefox, then use the “send link to device” option there, the expected available devices do show up, and the send action does work (causes tabs to open on those other devices) when I choose them.

This is a recent regression. I want to be able to keep using Firefox on my desktop browser’s despite using a different browser on iOS, and a more cumbersome tab ingestion makes me less likely to continue doing that.

I really like what Mozilla tries to do, and atm I'm working on becoming a Firefox user. I'm trying to use services from the big five as little as possible. Especially Meta and Google, but since I'm trying to use Apple services less as well, I'm trying to move from Safari to Firefox. However, the mobile experience has really let me down.

I had been trying the Orion browser for a while, but since it felt a bit unfinished (it's in beta after all), I thought maybe a major browser like Firefox would give me a more polished experience. And while the desktop (MacOS) app is OK, the iPhone and iPad experience is very poor.

Is there anything I can do to improve it?

My main problem is around tabs, and that I can't seem to be able to change the fact that almost every click opens the page in a new tab - BUT NOT ALWAYS. It's really inconsistent. This is also made worse by the fact that Firefox is late to the party when it comes to easy, swipeable, tab switching. On iPad it's made worse by the fact that it doesn't really support trackpads. If you scroll up and down with a trackpad, the menu bar on the top (and all the tabs) are hidden, even if you scroll up again! Are there any options I'm missing?

Can anyone help me make the experience better? Any (at least) semi-happy iOS/iPadOS users out there? This is really poor from Firefox, IMO. And this isn't actually Apple's fault, as this has nothing to do with the restrictions they put browsers on their platforms.

There is no sign in button next to sync and save on my Ipad in the menu or under settings, I have spent over an hour on trying to sync my bookmarks with no response from mozilla. Support is very lacking.

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

Long-time Firefox user. Sync works fine everywhere else. First time attempting sync with Firefox on iOS.

Desktop: Windows: 11, Firefox: 119.0 (64-bit) 2FA enabled with Authenticator code

iPhone 15: iOS 17.1, Firefox: latest version

I log in successfully to Gmail with username and password. Using the same username and password to connect with Firefox Sync, I get "Incorrect password".

-- Sheldon Smith MN

bold textReally don't think he can Google has given the hackers a false location certificate. Giving my IP address so when I login I may be in Little Rock Kansas City. But I'm always in Farmington Arkansas that it will never show. Google has given apps to help me not sync any of my data just only there's. Made it so I could not get rid of those apps. Having three email addresses two of them there's hidden. So you could actually just say I am pissing in the wind.

I don't know if syncing's the problem. My business email is locked. I haven't been able to use it and it is critical that I have this working. Can I chat with someone?

I just installed (and reinstalled) Firefox on my iPhone 12 Mini, in the hopes that I could sync bookmarks, etc., that I have set up on my notebook's Firefox browser. I have gone through all the steps (twice) and it still will not migrate my bookmarks to the ios version. My account shows that Firefox is active on both devices. What am I missing? John

I saw a few others posting about this on reddit, with no solution. I usually try to keep my open tab count low on my phone, because this happened one time maybe a year ago. My recently closed tabs only shows those from this current browsing session. From my pc, synced tabs only shows the few that are still left open. I don't have the Inactive Tabs option switched on. My pc's open tabs are unharmed (phew). I DID clear cache and cookies on my pc earlier today, but that shouldn't close tabs on another device!!

Hi My firefox on 2 macbooks, Ipad and Iphone are all signed in and sync is on but the passwords etc don't sync. In fact, if I make any new account on one device, despite repeated syncing attempts, the passwords NEVER sync.

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?