Firefox Community Forum

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

Duck duck search via Firefox has become painfully slow, although if Google search is used the speed is OK. I have cleared caches, cookies etc without any improvement. Firefox 148.0.2, Windows10. Is this a recognised current problem?

Since v.145, comments have been blocked on some forums for me. https://thetyee.ca is one I use regularly, and the comments are blocked. (This is a Coral Comment site.) The spinning wheel just spins (see image 2 below) and sometimes resolves as "blocked" (see image 1 below).

On rare occasions if I delete all cookies, restart the PC and the browser in a private window only, I can sometimes get comments to come up with a "login page" that successfully lets me login, and keeps the link open for a few pages for that session only, but when I open a new session, comments are blocked again. They just don't appear. when I am successful, it looks like image 3 below.

I never adjust settings, and only occasionally delete cookies, so I've looked into other help articles in the forum that have pointed out enhanced tracker protection might be a problem: I have whitelisted all the sites I use for ETP but only one or two now sometimes work properly (using disqus) while the others do not. Tyee support is unable to help - they say very few have made any complaints.

There are other sites that limit my access or functionality now because they say "You have an ad blocker installed". I don't have an adblocker installed. I've never installed an adblocker. But that's secondary. Perhaps if we get this issue solved (due to a setting?), that second issue will go away too. Or maybe not.

I see it's simply not possible to get rid of ETP. Do I have to get rid of Firefox?

What seems like ages ago Firefox stopped displaying bookmarks I addition it would not add new bookmarks nor restore the existing ones. I've gone through all of the corrective procedures listed on and off but nothing works. As a final attempt I deleted the program and reinstalled it. No change. It seems to me that perhaps a missing file from another program or system is missing. Maybe!

I have been using an alternate system for some time. When installed it had no problem finding all of the Firefox bookmarks and placed them on the menu bar as "Firefox Bookmarks". I have no issues with using them but all new ones are stored in the current browser. Thus the new ones do not go into the folders previously set up. I've avoided moving them manually to the new system due to the volume but I am ready to bite the bullet.

I prefer Firefox but it's just not working.

Can anyone save Firefox for me.

There have been numerous times when I click on a video to play (NY Times, WSJ, Universal Class), I just get a spinning circle but no video. Yet when I go on Google Chrome, the video plays right away. What's the problem here?

Thank you.

Can not open the website of my Bank. I'm getting this message. It works yesterday

Secure Connection Failed

An error occurred during a connection to suncoast.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

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Home Internet speed via cable 500 Mbps. When checking the Internet speed through the Firefox browser (version 133.0.3), incoming and outgoing about 250 Mbps. That is, the browser cuts the speed twice. When checking the speed through Google Chrome (version 145.0.7632.160), the Internet speed is about the declared 500 Mbps. Please help solve the problem with Internet speed through the Firefox browser.

There used to be a much more useful interface for clearing specific browsing data (the landscape-oriented one). The new interface is far less detailed to the point of strictly limiting its functionality. There used to be a config setting ("privacy.sanitize.useOldClearHistoryDialog") that could toggle which interface to use, but as of an update in the last week (I've been away without a computer for a while), that toggle does nothing. Is there any other setting that can make this feature actually useful again?