Firefox সহায়তা ফোরাম

I usually download and install manually the custom install of Firefox on Windows.

Recently, a new version was automatically installed without my permission and destroyed all my customization. THIS IS UNACCEPTABLE. I had to restore the older version from backup and I was going to stop updating.

But I see that the manual custom installation is still available for download.

I want to make sure that if I use it it will not wipe out my customization again.

Please confirm.

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

I have Firefox 124.0.2 running on Windows 11. For some reason, I can't update Firefox. When I manually download the update file, it appears to run Ok, but the version doesn't change. If I go to settings and click on "Check for Updates" is comes back and says Failed to Check for Updates. How do I fix this?

Originally reported on April 11th /questions/1444593: I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

After installing Thunderbird i had first download problems for new Firefox Versions. I tested around, installed everything new and found the solution. Somehow the Maintenance Service didn`t work properly on my machine and after deinstalling and restarting i can update firefox again. Problem remains: When trying to install Offline Languages , see picture, i get the message that it does not work. I tried everything possible, including reinstalling and deleting all old profiles (was a lot of work). Any ideas?

I have the latest version of Windows 11 installed. When I try to download Firefox 125 I get a popup window stating Firefox 125 cannot be downloaded on a computer with the operating system less than Windows 10. Is there a work around to remedy this problem?

Hello, I've installed Firefox twice in the last couple of days (Windows 10 - I think) and I continue to receive messages that say I need to install the latest version.

Do you issue updates daily, or is there something wrong with my Firefox installation or is it something else?

Thank you.

I am running Edition Windows 11 Home Version 23H2 Installed on ‎10/‎13/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0 Device specifications; Device name MSI Processor 12th Gen Intel(R) Core(TM) i7-1280P 2.00 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor

When I click on install Firefox 124.0.2 the following window pops up stating; Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 10 or newer. Please click the OK button for additional information.

Which opens up a new window giving me the following installation requirements.

Firefox System Requirements Firefox 124.0.2 Windows Operating Systems (32-bit and 64-bit)

   Windows 10 or later

Recommended Hardware

   1 gigahertz (GHz) or faster compatible processor or System on a Chip (SoC)
   1GB of RAM / 2GB of RAM for the 64-bit version
   500MB of hard drive space

As previously noted, my windows operating system and hardware meet the Firefox System Requirements.

Please let me know what needs to be done to install Firefox 124.0.2

Thank you! John

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

After downloading latest version of Firefox my bookmarks where deleted, so I restored my laptop back to an earlier date and now just Dismiss it when it says an update is available. How will I know when this problem has been taken care of where I can update Firefox? Firefox is the only browser I have as I've did everything to block Microsoft from taking over my laptop. I'm fixing to delete my old Microsoft account to complete that procedure. I'd have to research Chrome to see if they attempt to control what I can do with my laptop like Microsoft does. My only problem with Firefox was they allowed Microsoft to do it's best to change my system to Edge, but I'm still fighting them.

Just noticed at bottom of this page under Troubleshooting information,

 "securitySoftware": {
   "registeredAntiVirus": "Microsoft Defender Antivirus"

Now I see I still have connections to Microsoft. Thank you Mozilla for showing me this. I've got to change my security for this. Hope Firefox has it's on.

I'm desperate for some help here. I'm a long time customer of Mozilla, and have used Firefox for many many year. Recently, my hard drive was erased, I lost all my data, and I've got a new computer that I'm setting up I'm trying to sign into my Firefox but I don't have the password. I go through Password reset options, and it send a code to my email ([edited] @mindspring.com) and the spam filter is filtering out the email, so I cannot see it. I'm stuck in a loop! I cannot get the passcode and cannot sign into my account. I just need to chat with someone to help me. Please call my call when available.

vince Schmidt

Had to reformat and reinstall my Intel Mac with System 10.4.11. Can't download install dmg from the ftp site because my id and password don't get me into the FTP website.

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/mac/en-US/Firefox%203.6.28.dmg

Does anyone have the installer for 3.6.28 version of Mac Firefox

How do I download language data for translating on a machine that is not connected to the internet?

I already followed the instructions here to download an offline firefox installer: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

and I downloaded the language packs I want here: https://releases.mozilla.org/pub/firefox/releases/124.0/win64/xpi/

and I followed the instructions here: https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs

But translation still doesn't work. I even manually installed the "*.xpi" packs into the browser. I can see in Firefox's settings that it thinks the packs are installed, and it offers to translate pages it detects are in a different language, but translation fails. I noticed that the language packs are smaller than I would have expected - smaller than 1MB. Is there a way to download the language data that is needed for offline translations?

Thank you!

I cannot acccess firefox/mozilla support or vpn downloads on one of my devices which I am trying to download the vpn. I am logged into my mozilla account on the device but either bing or mozilla may be preventing me

Any ideas?

Hello,

So, I tried to download a video from my YouTube Premium Account. According to the youtube webpage, that video was downloaded to my iMac. My FF 124.0.1 settings are set up to download to the Desktop. I am running Mac OS Sonoma 14.4.1

Yet the file is not there. I tried searching on the Support page for FF. Lots of articles but no real help. Tons of info about how to tweak the download but Nothing about Where that download ended up. I did give Permission in Settings for youtube.com to download to my iMac, but again, I can't find the file. In the Storage section, it shows 37.5 MB, so it should be on my iMac, right?

How is it possible for youtube.com to show that I downloaded the file but I can't find it?

I am totally at a loss. Never had anything like this happen before. Prior downloads have Always shown up on the Desktop.

Any thoughts? Thanks for your time.

John D