Firefox সহায়তা ফোরাম

Dear Firefox support,

I am writing to inquiry about bookmarks. I have hundreds of bookmarks, if not thousands with many folders, which I have saved over the last decade. I have always synced my account and it should all be there upon downloading a new firefox on my new computer. However, the HTML file that it is asking me to upload from is not a file I am able to find in by backups, time machine, or anywhere else. It is also not in my account after I sign in. I have spent nearly 10 hours trying to figure this out. I have read all your articles and went through the steps of about:profiles. ALL my bookmarks should have been synced and saved. I have firefox in my Time-machine backup also. But none of the library files populates the bookmarks.

It would be a huge harm to my research career if I am unable to restore my bookmarks. I have trusted and used Firefox for a long time. Please assist me in obtaining these bookmarks in my browser.

Best,

I imported bookmarks from Chrome. I used it for a long time, so I've got 600-some-odd bookmarks in a lot of subfolders. Nested folders are the only way I find what I need.

I followed this advice https://support.mozilla.org/en-US/questions/1366211 - I bookmarked the page. - I "edit bookmark," highlighting the parent folder that's visible on the bookmarks bar. - I click the right-most down arrow. That displays only directories visible on the bookmarks tool bar. - The right-most arrow operates as a toggle between showing the desired parent directory only all of the parent directories visible on the bookmarks tool bar.

In case it matters, I uninstalled and reinstalled Firefox this week, so it's up to date.

Hi Mozilla Team,

I recently had a catastrophic issue with my computer and had to do a factory reset. I was removing my dead name from my folder structure and profile on my machine, and this caused it to bork...I know even my silicon hardware is transphobic *sigh*. I know there are articles talking about this issue, and I know for security and privacy your policy is that all bookmarks are lost with a password reset.

However, these bookmarks are very very invaluable, and contain so much information regarding my transition, my career, etc. I just really would love to try and find a way to recover these if at all possible. I know you and your team make recovery possible in an slew of ways, and I really don't know if I set any of those up. I thought I might of, but I am still picking up the pieces from this reset. I know I should have been more proactive about recovery and really thought I was, and I am really kicking myself for not being more explicit/diligent.

I am happy to go through any verification process. I know you have policies for a reason, but I can't just give up on so much important information. There is a years worth of memories during a time, where memories and identity are shifting. I am literally begging to not lose this data.

Best, Jean Ferrante

my Other Bookmarks is no longer in my bookmarks toolbar. I have two laptops and the other one is perfect. I tried sycing many times, I did a restore (which I shouldn't have) but nothing makes them reappear. While I can access these bookmarks from the menu bar, I want to see it in my bookmarks toolbar. It did not fall off into my customized overflow either. Whaaaatttt is going on? I need to put it back asap without spending hours trying to make this simple thing happen. Also, why did it disappear? And why won't a sync bring it back?

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my bookmark toolbar but realized all the websites were already bookmarked (each bookmark star was blue).

Just to experiment, I opened Firefox from the external location (that is used for external hard drives, etc.) WITHOUT DOWNLOADING to the Applications on my Mac. Then I could fully see my bookmarks.

This is good but I have to open Firefox on the external location every time I restart my Mac or change the user.

How can I access my bookmarks in the downloaded Firefox as normal?

Thank you for your help!

In the right hand Bookmarks column of my Firefox, there are three items: Bookmarks Toolbar, Bookmarks Menus and Other Bookmarks (see attached image).

When I do a “save this page,” the bookmark ends up in the Bookmarks Toolbar section. I want the “save this page” page to go to the Other Bookmarks folder. How do I do this?

Thank you very much!