Firefox Community Forum

I tried restore under managing bookmarks, but it only give me about a week or two's dates as choices. I went back and it is still gone. I looked for an Old Firefox Data file on my desktop (or anywhere on my computer) and did not find that either. If I can't choose to add something to a category or to the tool bar, the bookmark function is not really helpful to me.

I got a random pop up on Firefox that I clicked without fully reading it, which closed Firefox and then prompted me for the administrator password (aka the password of that account on my laptop) so Firefox can install a helper tool. I did, and it did nothing. Every time I try to open Firefox I get the same pop up prompt and no matter how many times I give the password nothing happens, and I can't open the application. Clicking cancel on the prompt also does nothing.

I logged onto a different account on my laptop and can use Firefox like normal, but none of my settings/bookmarks/passwords from my other Mac account are saved here.

I would just delete and reinstall Firefox on the administrator account that is having this issue, but I don't know if I have anything properly backed up on Firefox, and I have a ton of things saved on there that I really don't want to lose. What do I do? Please help :(

Last screenshot is what happens when I try to launch Firefox and enter the password when the install helper prompt pops up

I've been having issues logging in to my Instagram account through the Firefox browser. I've tried entering the password manually, clearing cache+cookies, opening in troubleshoot mode, and turning off the enhanced tracking mode (in case that might've been causing the issue) all to no success. This has been an issue since I started using Firefox as my default browser about 2 months ago.

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes me to a page that has zero mention of the words "persistent storage". That is a huge UX error. It says to me that really, you don't want me to know about persistent storage, and prefer that I remain confused and feel forced to agree to things I may not really want to, because you're making it difficult to understand what's actually involved. Not cool. Definitely now considering changing my browser after over 20 years.

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too large & the video shrinks. ((although, somehow, the screen becomes smaller even though I'm enlarging it). Even with my reading glasses, I can't see 95% of the type.

I've poured through everything (i think) on the website, and I made some changes, but they didn't make a difference (other than getting rid of those miserable recommended videos on the side).

I have another question: Do I have to use a secondary email address: my Dept. of Ed. Outlook address, but I've just retired, and won't have access to it in about six months. I also don't want the DOE all up in my business: emails are legal documents forever & ever.

Lastly, the "Share Data" link says "the internal workings of your browser." What does that mean?

Thank you in advance for any help you can send my way.

All the best, Lev.

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone 16

Hi,

Every time I try to connect to my Gmail account, the browser freezes and I have to restart it. I’ve tried everything, but nothing works. Please look into this — since your last update, Firefox has become unusable.

Thank you for your attention.

Hello,

Does FIREFOX offer an app that will read my email to me? OR (desktop Mac)

I have a DAW (Digital Audio Workstsation) (Logic is the version Apple offers. )and I've purchased many musical apps. Guitars, keyboards, etc but a lot of them have long manuals. I'd love to be able to hear the text, say while washing dishes.

I do have the CC on my television while viewing shows

I'm over 60 and I didn't read as much (as I should have, since I was younger) my reading comprehension isn't that great. Thank you for reading, Roger Erickson

Hello. My macBook recently died. I was signed into Firefox, so my tabs should have saved. I tried to open / upload them onto my new iMac desktop. But for some reason it only keeps wanting to mirror the open tabs on my iPad, which is not what I want. I want to resurrect the tabs open on my macBook before it died. How do I best do this please? Thanks

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I have Log in/Sign up/Mozilla Support then Get Support| Mozilla Support followed by +New Tab. There is nothing special about the particular configuration. I mention the exact configuration for orientation. My problem, for the example I am describing, is the existence of a popup that is in a separate bubble window that states Get Support|Mozilla Support on the first line and support.mozilla.org in the second. Popups like this one always appear. They are driving me crazy because they persist when some new window is moved over the Firefox window. That is, they always come to the front of a stack of windows. They often cover some clickable list in another application. I'm working with the latest MAC OS on a Macbook Pro. I have tried the usual advice to turn off popups in the FireFox settings. This toggle has no effect on these popup windows. Is there a way to turn them off!

Hi Team,

My Firefox account is linked to both my Android phone and my Mac. However, I’ve noticed that some browsing history entries available on my Android phone do not appear on my Mac. Most likely, these visits were recorded before I connected my Firefox account to my Android device.

Both devices are running the latest version of Firefox, and sync is fully enabled. I also manually triggered a sync just a moment ago.

Could you please let me know how I can import or sync my existing browsing history from my Android phone to my Mac at this point?

Please see an example attachted. I have more like it.

Thanks in advance for your help!

Best regards, Diamant

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)