Firefox Support Forum

I noticed that someone else had this question, but instead of answering it, it just got archived.

When browsing Youtube, the browser Back Button doesn't work. For example, if I start on the Youtube main page, then click on a video, it will show the video. But then, when I click the browser's "Back" navigation buttion, it does not take me back to the main page. The URL in the address bar will be the main page, but it will continue to display the video I just watched instead.

This only seems to happen on Youtube. It's been a problem for a while - possibly as much as 2 years or even more. And it doesn't happen every single time. However, it has been happening a lot more frequently lately.

It's almost as if Firefox just doesn't want to refresh.

I've tried clearing the cache. The problem persists. I've dried disabling all add-ons. It still happens. I've tried running it in troubleshooting mode. Still a problem.

I've tried to duplicate this in Microsoft Edge; it doesn't seem to happen there.

I want to disable overscroll. For those who don't know: it's the bouncy animation when you use scroll using a two-finger gesture past the beginning or end of a scrollable region.

The bouncing is an animation, and with animations disabled on my system, having this animation is an accessibility issue.

I guess I could split this question in two:

1. Can Mozilla please change Firefox so that it doesn't do this animation when animations are supposed to be disabled? 2. How can I disable this overscroll behaviour manually, separately from other animations?

There is no audio on any website in Firefox only. I'm using Windows 11

1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
2. Numbered list item Firefox does not appear in the Windows volume mixer
3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Hi ,

I tried to activate my firefox account on my new laptop. I also tried to add this new computer to firefox sync. The system shows me, that I am logged in with both my old and new computer After entering the password I am told that firefox account will sent me an e-mail to verify the account. I am told that I will receive a code at my e-mail address. The stored e-mail address is correct. I am told that the e-mail has been sent to my e-mail address. I have tried to receive an e-mail from my old computer as well. Whatever I do even after I added accounts@firefox.com into my contacts. I still don´t receive any e-mails with verification codes or links to verify my e-mail address. I really don´t know what else to try. I did not find any support adresses for firefox in europe. Please can anybody help.

while beeing on facebook most of the post i see are in french ,and i set the the language in spanish ...also on ebay,the info showed in the articles have a similar error....it shows them in french and the prices on euros,and i use dollars it happened since the last browser update....i tried both pages in Opera or Edge and they show those in spanish...no problem with them

Good afternoon,

Now that firefox no longer supports Windows 7 is there a way of disabling the update notificatioin? I like firefox, cannot afford to update to a newer version of Windows but find the annoyance of firefox wanting to update to aversion that does not support my system a distraction.

I know it is good practice to keep everything up to date but when the software makes this impossible ......

Any help out there, please?

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it?

There an issue with preference panel: security settings. The vertical scroll bar disappears spontaneously to it is hard to scroll down to the memory related control elements.

I am disabled and have been using Dragon for writing and reading for more than 20 years. With the new update I cannot install the Dragon extension into Firefox and the longer. This means I will be no longer able to use Firefox as my web browser. This means I will be going to another editor! This is a shame because I've used Firefox even before it was Firefox! (Netscape)

Ever since I update Firefox a month or so ago, every time I open the browser it wants to restore my last session. I've went into setting and check it to make sure I did have it on. I even turn it on, rebooted and the took it off and rebooted. Nothing seams to work. Any help?

I do not want any search suggestions.

Under the heading of Search Suggestions on the setting page there is the option to Provide Search Selections. I have deselected that option.

The problem is that the selection underneath labeled "show search suggestions ahead of browsing history in address bar results" auto populates and I cannot deselect it - resulting in my getting a recommendation for something that is not in my bookmarks - I have selected my bookmarks in the Search Shortcuts box.

Can you please make this stop?

Thank you -

David

I've been using Firefox for a long time, but suddenly today i can no longer hear the videos on JW.org I want to play? the volume is 'up' but sometimes the picture disappears\ I checked the same page on Safari and it worked fine, but I cannot get Firefox to play the audio files or video? How can I fix please?

Hello, I am trying to print labels from the web on a Dymo labelmaker. When I select no margins it prints on far left of label and cutting part of the text off. When I choose custom margins it prints very small and does not change regardless if I change the margins to 0 or change the size to 200%. When I print it in chrome it works perfectly fine.

/edit: removed space before "I am" to removed horizontal scroll bar.

When I go to youtube from firefox the page is WAY to large for the screen. This started last week. I can't figure out anyway to get the old screen back. Today I tried going to youtube from google and everything worked normally. How can I fix this? I wasn't doing anything in firefox to try to manipulate youtube. It just started misbehaving on its own. HELP, I don't want to need to use google.

Thanks

I am unable to access a large number of sites, including TV replays, as they say I have ad blockers on. I have checked how to remove them but they are not there. I use Duck duck go - is that the problem? Someone suggested using Edge but I don't want to. I tried briefly but it still didn't work and then I had to struggle to remove Edge.

firefox monitor does not allow me to sign in using dashlane password manager. Every other website responds by either filling in the name and password, or asking if I want to use Dashlane data. Please help. thanks

I have no idea even how to describe this, but it has been happening for a very long time and I am so fed up with it at this point.

It makes no difference what kind of video, or website, or any other factor, it always happens when I click to go full screen for the video. As soon as the screen goes full, where ever my mouse pointer is sitting, a small tool tip window opens up that shows the page url, or other kind of gibberish that I have no idea how to describe. It will stay on the screen no matter what, until I click to exit full screen mode of the video.

I have replicated this with Youtube, Netflix, Hulu, or any other social media page with video links, or any other website with an imbedded video that I can make full screen. I have tried it in Incognito mode and standard mode and it is always the same. Click full screen, tool tip appears. Every. Time.

The only way I can get it to not appear is to immediately swipe my mouse pointer to the bottom right corer of the screen immediately after clicking the full screen button. If I am fast enough it will either not show, or I get it to show on the edge of the screen where it can't be seen, but I'm not sure. This has been extremely frustrating having to constantly switching from full screen to non-full screen repeatedly to time it just right to not have this appear and stay on my screen.

Please tell me there is a way to stop this from happening. It has been many, many months this has been going on. I probably couldn't even remember the last time I didn't have to deal with this. I've kept my browser up to date, I've turned off all extensions, used the Troubleshooting mode, everything except uninstalling and reinstalling the whole browser. I'd much rather not have to deal with that and hope you can help. I have been a loyal user of Firefox browser for nearly 17 years (probably more) and I will not use any other site. Please help me to stop going crazy every time I want to watch anything in full screen.