ট্যাগ লাগানো প্রশ্নগুলো দেখানো হচ্ছে। সমস্ত প্রশ্ন দেখান

Secondary email won't completely be removed

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have anothe… (আরও পড়ুন)

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

How can I fully detach my secondary email so that I can make a new account with it?

Asked by avlyn.singer 2 ঘন্টাসমূহ আগে

  • মীমাংসিত

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (আরও পড়ুন)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Asked by aomcan 1 দিন আগে

Answered by aomcan 1 দিন আগে

  • মীমাংসিত

My Firefox account settings show wrong MacOs version. Am I OK?

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm … (আরও পড়ুন)

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Asked by Villainous Chillinous 5 দিনসমূহ আগে

Answered by James (doing minimal support) 5 দিনসমূহ আগে

  • মীমাংসিত

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (আরও পড়ুন)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Asked by Villainous Chillinous 5 দিনসমূহ আগে

Answered by Villainous Chillinous 5 দিনসমূহ আগে

Update profile

Update profile to get the code in email and copy and pasted and come back it’s not letting me copy and paste the code to update profile

Asked by grothausdeb2025 6 দিনসমূহ আগে

Deleting saved credit cards

Hello! I have changed my payment information for Mozilla VPN. There are two additional credit cards that have been saved in my account that I want to delete. Can you help… (আরও পড়ুন)

Hello! I have changed my payment information for Mozilla VPN. There are two additional credit cards that have been saved in my account that I want to delete. Can you help me understand how to delete these superfluous cards?

Asked by jgo24 6 দিনসমূহ আগে

access to account

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the pr… (আরও পড়ুন)

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the prescribed procedure. I then received a message that this email address was already in use. Perhaps I once registered with this email address, but I no longer remember the password. Therefore, I'm unable to create access withe the email address as I'd like. How can I resolve this issue?

Asked by at8400 1 সপ্তাহ আগে

Last reply by Paul 1 সপ্তাহ আগে

entering birthdate without direct input is stupid!!

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the… (আরও পড়ুন)

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the years back. There is no years selection. I need to scroll 800 months to enter my birth year... NOPE!

Asked by Fraser Henderson 2 সপ্তাহসমূহ আগে

Last reply by jscher2000 - Support Volunteer 2 সপ্তাহসমূহ আগে

How do I change my email?

Hello, A pop-up with a QR Code suggesting to sync Firefox home page on my home computer with Firefox on my phone. I changed to a new email and I don't have access to m… (আরও পড়ুন)

Hello,

A pop-up with a QR Code suggesting to sync Firefox home page on my home computer with Firefox on my phone. I changed to a new email and I don't have access to my old one. There is no link or access on my Firefox browser security page to change it. There is a button to add a secondary email but the access code is sent to my old email address. See photos below.

Thanks so much, Silvio

Asked by hawkmeister 3 সপ্তাহসমূহ আগে

Last reply by hawkmeister 3 সপ্তাহসমূহ আগে