Firefox Community Forum

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Hello,

Can you please help with the following scenario.

Both, a Firefox sync master account and Firefox Relay extension are active when running the browser.

So, is it possible to change the master email addresses of both features (+ secondary email) ? I would like to use a new email address for authenticating in both features of Mozilla, but do not want to set up new accounts.

How can I do that in Firefox Sync and Relay?

Thanks for your support.

Regards jd

I have been a user of Firefox for many, many years (it is my default browser) and as of today I am extremely upset with you. Once again I go to use my favorite browser and all my bookmarks have been removed. THIS IS THE SECOND TIME SINCE THE NEW YEAR 2026.

I spent a great deal of time putting the bookmarks together that hold all the links to clients and their respective sites, along with all the places I have applied to and was about to apply, and today, again, they have all disappeared.

So, give me a reason to keep using your browser? As of this point, I am going to move to another browser and begin setting up all the bookmarks that I remember ... thanks for what seems to have become a HUGE problem with Firefox and blowing away my bookmarks and making me reset everything.

I have used Firefox when everyone told me to move to another because I believed you were the best at protecting my browsing experience and you didn't disappoint. But these last two times you have removed so much of my time I am at a loss as to why I even bother with you now ... besides, you have removed my Dad's obituary link and I'm not sure I will ever trust you again.

A, once, true believer in your ability to protect me.

I have reset Firefox as default browser on my Windows 11 PC a hundred times in the past few months. Today, I could not reset it at all -- I click the default button in Windows 11 and as soon as I close that settings window, it disconnects. I've run out of things to try to fix this. I think it MIGHT be related to Norton 360, because I first notice this problem when I opened Norton.

If I try to log into my router at 192.168.1.1 I get a message that says "Warning: Potential Security Risk Ahead". I expect that, but when I click on the Advanced button it doesn't do anything. Works fine with Chrome, so not my router or anti-virus. ???

Windows 10 Firefox 148.0

Previously I could login to www.lowes.com with no problems. For the last several weeks I have not been able to login on Firefox, but I am able to login on Chrome. I have deleted the cookies and history tied to lowes.

This is the message I receive: Sign In or Create Account

Enter your email to get started. We'll check if you have an account. Something went wrong. Please try again.

When I try to search on www.lowes.com I get the following message, but again I am able to search on Chrome

Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.ebd6d717.1773082058.9f78705b

https://errors.edgesuite.net/18.ebd6d717.1773082058.9f78705b

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I just get a blank white page.) I did not (to my knowledge) change any settings or have some strange thing happen. Please help!

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Когда пытаюсь перейти на Википедию (скриншот: https://cloud.mail.ru/public/PvTB/x36ntuywL) или на другие сайты, то постоянно Мазила прежде чем я перейду на этот сайт браузер Мозилла отображает страницу с переадресацией. Почему так происходит? Это постоянно отнимает время на дополнительное нажатие по переходу по гиперссылке

При этом у меня есть такие плагины как Adblock, Browsec, Dark Reader

I have emptied cache, reset everything and I still get

Access Denied You don't have permission to access "http://www.cabelas.com/home" on this server.

Reference #18.cdd11102.1773077261.fdc87252

https://errors.edgesuite.net/18.cdd11102.1773077261.fdc87252

This is from Cabelas.com but I am getting it more and more from other web sites. American Airlines, Delta.com, etc. I accessed the help and did all the steps about fingerprinting and turning off "enhanced tracking protection" and nothing helps. Any ideas? Don't like the idea of using Chrome or Edge, but Firefox is almost unusable for me now. If I have to keep using another browser for the sites, may as well just use that one only.

Since I upgraded to you, I am having trouble accessing important and medical info. I would like you to put every thing the way it was before. Easy access. You erraced some of my passwords, I want them back. I spend hours trying to find my info. I am 80 yrs old and do not need this aggravation. Thank you Moira

I've always used firefox

Recently it seems to me that a lot of sites don't seem to recognise me, so I have to do multi step logins.

Paypal for instance. I don't save the password, I type it in each time, but now it insists on sending me an SMS in addition

My guess is that FF is deleting some cookies that I'd rather it didn't. What can I do?

Thanks

Youtube webpages won't load properly after saving. They start to load but then switch to a white page. I need to be able to save a video's webpage to save links and other information for later viewing. This started happening on any computer 2 or 3 months ago. I'm thinking that youtube did something that causes the saving of their webpages to be messed up. Youtube webpages display fine on youtube.com but saving their webpages doesn't work anymore.

A user I am servicing uses Firefox every day. They are on Windows 11. Every afternoon (sometimes at other times), Firefox stops working and loses its internet connection (everything else on their computer continues to be connected).  When they close and restart Firefox to reconnect, it then tells me the user that they are using an old profile and need to create a new one.  They're able to re-log into their Firefox account, which eventually resyncs all their data, but they then have to re-sign into everything, which is a major inconvenience.  The only workaround the I have found is to reinstall Firefox, ever time this happens which then allows the user to use all their settings until they have to repeat the process the next day (i.e., everything remains signed in and/or logging back in is easier than described above).

All of my bookmarks; hundreds of them, disappeared from the folders that appear along the top of the task bar and the folders are now empty. I cannot locate a backup file which is supposedly saved automatically and the appearance of a folder on my desktop titled "old Firefox data" doesn't help resolve the situation. I need help recovering these book marks if possible.