Firefox Support Forum

UbuntuStudio 22.04 uses the Firefox Snap package by default. The latest automatic update does not display pages correctly in normal mode, but does work correctly on Safe Mode. Snap.io lists only the latest version of Firefox so I was unable to ask snap to revert to the previous release (prior to 5 Mar 24) and by the time I had tried to investigate the previous version was no longer cached. I did not see a way to force a fresh download of firefox from the latest channel on snap.io.

I tried the snap beta channel for v124, but that exhibited the same problems.

I tried adding a symbolic link to colors.css after seeing firefox complaining that it could not be found when started from the command line. That removed the error/warning message but did not clear the problem with normal mode.

I use the en-GB locale extension only. The technical details about my PC are as follows:

• Operating System: Ubuntu Studio 22.04
• KDE Plasma Version: 5.24.7
• KDE Frameworks Version: 5.92.0
• Qt Version: 5.15.3
• Kernel Version: 6.5.0-25-lowlatency (64-bit)
• Graphics Platform: X11
• Processors: 12 × AMD Ryzen 5 7600 6-Core Processor
• Memory: 30.5 GiB of RAM
• Graphics Processor: RAPHAEL_MENDOCINO

I have now downloaded v123 and installed it in my local home directory, and that version is working well. I have removed the firefox channel via snap. It is likely to be a fault in the construction of the snap for v123 that was not present for v122 prior to 5 Mar 24.

On a fresh install of openSUSE Tumbleweed 20240313 with KDE Plasma 6 (Wayland), the X button in the upper right corner of the screen does not allow you to click it when the pointer is in the upper right corner of the screen. Default behavior in KDE is to just let you close the window anyways even though the button itself is circular.

Is there any way to change this?

this has been happen at most times am working online i wont be able to open any page again like the page will be mark severally to navigate to the other page i wont be able to open it, and when i click on a particular page it will open it in a new window by it self the only thing i use to do to solve this issues is to restart my PC in which i find so strange just because i wanted to use the browser please check the screen short and find a solution to that for me, i don't really want to change a browser

a few days ago, Firefox stopped playing sounds. Any sounds. not youtube, not on Facebook. Not even porn videos. nothing. i don't remember installing any new software and Chrome plays youtrube sounds just fine. I listen on headphones and when i unjack, i still can only hear Chrome's browser play sounds. It seems like its not my comp, its the browser itself and it's only happened recently. i have yet to uninstall the browser and re-install, but i think if i use the Mozilla backup program to save my bookmarks, it will save whatever setting is causing the problem as well and re-installing will get me nowhere. anyone have any clue? i'm sure it's something simple but i cant figure it out

When I go to www.belastingdienst.nl I receive the message: connection reset. The cause is not business of the site. Furthermore I can load all other sites on my laptop (windows 11) My old desktop (windows 10) does not have such problems. What can I do to reach www.belastinggdienst.nl on my laptop? It might have something to do with my firefox settings.

I am most grateful for any help

ruud de jongh ruudjdejongh@gmail.com

I often need to have Firefox open on half my screen and another doc open on the other half.

Every time I click the 'minimise' button on the top right of my Firefox screen, it freezes then crashes. I have to close it, reopen it, and then it will minimise. This has been happening for months.

Any ideas?

Hi,

I have Weather Network among my regularly used bookmarks at the top of my screen, but this is the only site that causes a video crash. If I click on Weather Network, I get to the main page and usually a video will start to play as I scroll down. If I scroll past the video, it changes to PIP in the bottom right corner. Once I close Firefox, my mouse cursor freezes for a moment and then all 4 screens go blank. They try to come back on, but usually just flash and I only see a portion of what I should see for a brief moment before it goes blank again and continues this cycle. I try to use Task Manager, but I only get the Task Manager dialogue box with no text, just the window with a coloured background. If any thing does finally come up, I usually restart Windows Explorer and all of my problems go away, but most of the time I have to to a full restart of the PC. I did manage to get video of the crash on my phone.

Firefox has been crashing constantly for a few days now. Every time I start the program, it starts using more and more GB of RAM until it crashes at over 100 GB. I have already deleted and reinstalled the program and cannot explain why it is using so much memory. Can anyone help me?

I am trying to export the passwords collected on Firefox and I enter my Firefox account password, as indicated and SAVED in my list of passwords and in the account. But it is rejected. Why?

When you click on the player in YouTube, it lights up, how to turn off the backlight. If I click on the play button, the button is highlighted and I can’t press the spacebar to press stop or play

Hi there,

I've been having an issue lately where random text I've written is being inserted into other areas of my paragraphs in online text blocks. This mainly happens when I hop between paragraphs and try to edit content.

IE: If I wrote this statement and went back to correct something above, this sentence would "somehow" get added into the spot where I'm editing. It makes NO sense and is only happening within Firefox. Is there a way to fix it? I've noticed this happening on both Facebook and Indeed now too...so, I think it could be more of an issue with Firefox than certain sites.

The image is an example of the text being added in and reinserted. Thanks in advance for the help!

Hi.

Ever since I upgraded to version 123.0.1, I am constantly getting slowness on websites stuck in "Performing a TLS handshake..." Eventually the websites load, but it's frustrating. I have read about the various solutions and have tried the following: Disabled IPV6 Refreshed Firefox Reloaded Firefox Disabled and removed all extensions Restart in safe mode Create new profile

This was not happening in version 122 and before. Microsoft Edge does not have this problem, but I prefer to use Firefox. I am running Windows 11 Pro. Any ideas?

Thanks

I have been using Firefox as my browser for years. I like its privacy features.

Problem. Often, when I click on a URL to a secure site, as the page is loading, Firefox freezes. That tab & any other tabs that are open are frozen. If I click on them, nothing happens. Even after waiting for 2 minutes, the browser does not correct itself, or come back. I have to use Cntrl Alt Del to “close” Firefox. Eventually, the “Restart Firefox” dialog box appears. I have to wait for Firefox to stop running before the restart takes effect, & Firefox comes back. This happens with 3 or 4 secure sites that I visit, including Discover.com. Firefox also occasionally freezes while I am on a secure site, when I go from one page to another.

Is this a fault of the Firefox browser? Is there something I can or should do when I click on a secure link? Any suggestions would be appreciated. H. Meier.

Whenever I have 2 tabs open, Firefox always takes up 2gb of ram. I already turned on minimum memory usage in about:memory and turned off hardware acceleration.

For context, my specs: 8gb ram i5 1240p (integrated graphics)

I know you're meant to use up all of your ram, but I typically have other apps pen to multitask.

Thank you

Hero Wars facebook game not loading in firefox browser and was working before and now not loading the games and games loading in all other browser like chrome and like using firefox browser