Firefox Support Forum

I'm using this instructions to move my profile from old laptop to new laptop. I've had success with this method in the past, but not today. I copied the files over to my new device, open FF on the new device, and FF just opens as a new installation. What is going wrong?? (I'm going from a Windows 10 laptop to new Windows 11 laptop. (Ugh, I already haaaaaate Windows 11, but that is for another forum!)

[https://support.mozilla.org/en-US/kb/.../back-and-restore-information-firefox-profiles#w_locate-your-profile-folder]

I have a folder with multiple files in a Google drive. I want to share the folder with a person in :View only mode" where he cannot copy or download the files (while he is using the firefox browser). How can I do that ?

Thank you !

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

Hi,

I logged into my new laptop and because I forgot my password I used the forgot password option, but now when I login I dont have my previour saved profile and it seems to be a fresh profile.

All my bookmars and saved passwords are missing.

I have always used the same email address for login.

Thanks, Shah

After a crash earlier today within my 32bit install of Firefox, I upgraded to the 64bit version. Since then I have not been able to play videos from sites that utilize DRM.

I have tried the following:

1. Check and Uncheck "Play DRM content"
2. Check for updates while in the addons related page.
3. Checked my hosts file which is blank
4. Stopped my AV and attempted to update as well as Enable/Disable Play DRM
5. Get a 404 when attempting to go to "redirector . gvt1 . com" site.

When I looked in my profile directory, I noted that both the "gmp-gmpopenh264" and "gmp-widevinecdm" directories are empty. I found and downloaded the most recent openh264 dll for windows 64bit. Firefox continues to say "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." I have not found the most recent wildevine version so I have not tried to update it manually.

Could there be something squirrelly with my user profile that needs to be rebuilt? (I can export the bookmarks, etc) The 32bit Firefox crashed with no messages while watching a live YouTube stream. I just installed over without uninstalling the previous version. I was afraid of losing my current settings. The crash caused my "previous session" to be lost.

I just upgrade my firefox, but it did not import my history, cookies, bookmarks or passwords. I found a backup of the bookmarks (in a bookmarkbackups folder) but how do I restore the everything else?