সকল প্রোডাক্ট Community Forum

Hello,

We are trying to automate updating Firefox ESR from 32bit to 64bit. There seems to be an issue with getting user's profiles to properly migrate for ESR. If we do a plain 32bit uninstall and 64bit installation, a new "default-esr-1" profile gets created (which is expected behavior from these Mozilla docs for new installs). But, when we set the MOZ_LEGACY_PROFILES=1 policy, this reverts to using the "default" profile instead of "default-esr" profile that was previously in use.

Are there any known ways around this which does not require user intervention to manually change back to the "default-esr" profile?

Thank you

On the Firefox Home page, I have 2 rows of shortcuts I filled with pinned URLs I need for my work and I have been using this from years now and it's saved to my account so I can import them between different laptops I use. Today, I woke up to find all my pinned URLs are gone and have been replaced with some random URLs, some of those seem to be coming from the recent history but the others I have no idea from where they are coming from. This issue is happening today on all my laptops connected to my Mozilla account.

How can I restore my pinned URLs back to Home shortcuts? It will be a nightmare to go back and find some of those URLs I pinned and pin them again one by one ☹.

Things I tried: 1. Open and close Firefox. 2. Logout then login. 3. Manually trigger a sync.

We're exploring adopting a default deny policy for Firefox extensions in our enterprise. However when I tested this by creating a custom policies.json Firefox unexpectedly removed all extensions for me, including the ones I thought I had allow listed. Here is my policies.json but just keeping in the Facebook Container add-on to illustrate:

{

   "policies": {
       "ExtensionSettings": {
           "*": {
               "blocked_install_message": "Only approved Firefox extensions can be installed, please email your request to itdept@example.org",
               "installation_mode": "blocked",
               "allowed_types": ["theme", "dictionary", "locale"]
           },
           "@contain-facebook.xpi": { "installation_mode": "allowed" }
       }
   }

}

What I would like is to to allow pre-approved extensions (including if they already are installed) and all other types of add-on, but remove and prohibit installation of unapproved extensions.

Can anyone assist, please?

I have a bunch of profiles set up via "about:profiles". Some of these are associated with different Mozilla accounts, some are not. Today, I wanted to rearrange those profiles to put some older profiles that I do not use as often lower on the page than more recent profiles. I thought I remembered there being an overview text file that included a number for each profile, the folder that profile's information was stored in, etc. When I went looking for that file, I could not find it, so I went looking for help articles and discovered that there is a new profile management tool.

When I tried using the new profile manager via "about:profilemanager", none of my current profiles are visible, so I cannot use that tool to reorder my profiles.

I would be grateful if you could point me to an article explaining how to reorder the profiles in "about:profiles". If that is not possible, I would appreciate a help article explaining the rationale for making these two uses of the word "profile" distinct, the ways in which these profiles are different from each other, and how to transfer settings from the older version to the newer version. I have everything set up just the way I like it within my current profiles and really do not want to have to recreate them from scratch...

https://support.mozilla.org/en-US/kb/https-upgrades SSA says Firefox will "upgrade" me, but their provided link doesn't go anywhere helpful. I tried doing several things I found on the help page https://support.mozilla.org/en-US/kb/https-upgrades "Firefox connection upgrades - HTTP to HTTPS ", but I still get this "Forbidden Access".

I have tried to contact SSA (left an e-message) and will keep trying, but my God, they were impossible to get by phone even before Trump and Musk cut everything, so I'm not going to even try that. Can you help me?

When I watch videos in full screen using Firefox browser, the taskbar at the bottom of the system still appears below.And it blocks some of the operation buttons, making it impossible for me to perform operations such as "fast forward", "pause", "volume control" while watching the video。 It seems that we haven't achieved true full screen display.

However, this situation does not occur in other browsers.

What's going on here?

I used the CSS animation property called animation-timeline , which is written as:

element{ animation-time: view(); }

When I view the webpage on Chrome, Edge, Opera, and even on Phoenix browser, the animation works.

It is only on Firefox that the animation does not work. I even added the Vendor-prefix of " -moz-animation-timeline " to the CSS property, and it still didn't work on Firefox, while it is working on all other browsers.

The CAN I USE website ( https://caniuse.com/?search=animation-timeline ) tells me that Firefox does not support it at all.

It however said that I can enable it, by setting "layout.css.scroll-driven-animations.enabled" to true.

1.) I don't know what that means.

2.) Would my website's users be able to see the animation on their Firefox browser, if we assume that I make this setting ?

3.) I am using Firefox version 138.0.3 (64-bit) : What can I do to see that both I and users of my website are able to see this animation on Firefox ?

Regards.

Since the most recent update a few days ago Firefox (on my desktop PC) has been looking and behaving differently. The bookmarks sidebar has disappeared and can't be brought back in its previous form. Selecting Bookmarks toolbar - always show' does nothing. There is no 'Back' arrow to return to a previous screen. I'm finding this new version almost impossible to use. Have I done something wrong? Can I go back to the previous version of Firefox? Regards, Peter

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

In firefox, an extension no longer appears in the toolbar. It used to. Therefore I can no longer log in into that extension nor can I restore it to the toolbar. My version Firefox 138.03 64-bit. The extension is Phantom version 25.16.0

Started a couple days ago

Youtube works fine for everything, except when i try to watch a video, the rectangle where the video is supposed to be appears black during loading (normal) but then vanish.

checking the console i get a huge error that's just unreadable for me

it doesn't happen on edge, or in private navigation

turning every addon off doesn't fix the issue, and it does it even in "troubleshoot mode"

i haven't "refreshed" because i don't know what kind of data will be lost when i do that

Lately, whenever I try to open a PDF from a website open in Firefox, the tab crashes and the PDF does not open. An error stating that the Windows file-dialog has crashed is displayed at the top of the tab. I tried to attach a screenshot of the error but that action only generates another error.

This condition does not occur when I try to open the same PDF from the same website open in either Chrome or Edge, the PDF opens properly which leads me to believe the problem is in Firefox and not my Adobe installation.

Thank you

I've asked about this before but got no help Firefox is my browser of choice. Occasionally, I find in necessary to use Chrome.

The vast majority of time, when are both are active at the same time, one or both crash, like today. Firefox closed abruptly, then the crash report appeared. I have the crash report. Chrome froze up, and had to be shut down in Task Manager.

It only occurs in this scenario. Rarely does Firefox crash otherwise.

Can someone please advise where to go to get help?

According to the most recent update page, this function should be working for all users by now. (see attached screenshot).

It is still not working for me. Has the timeline been postponed? Is anyone else still unable to use this function?

Thank you!

the tab groups page i was shown by firefox says i should be able to group my tabs starting at the latest yesterday but my tabs still just move out of the way and refuse to group. i found container groups but they work nothing like the page showed. i have firefox version 138 and the tab groups was starting to be roled out on 137

After a Firefox update, my bookmarks menu, which was on the left side of the screen vanished. I have not been able to restore it. When I click the bookmark box (at the top of the page) I get three choices showing up on the upper left side of the screen. 1) Summarize , brainstorm, etc. 2) Tabs from other devices. and 3) History. So how do I get bookmarks???

TNX, Bob

I cannot log in to Firefox and get the tabs I had when I logged out. I get a brand new page and can log in as I please, starting with tab 1. I've looked at every possible entry under the 3 ... menu, and ever entry under File. I've restarted the computer, etc.

I commonly keep windows I am using as reference for research I'm doing and don't add every item to a bookmark until I've conclude which I should keep. This same event happened a year ago and I'm quitting Firefox after close to 30 year of use unless I can recover, and learn what caused this.

It has opened and closed fine literally hundreds of times, now it's as if erased the past but will reopen fine and start over without having to download Firefox again.

I'd rather recover than start over. Help if you can, please.