ট্যাগ লাগানো প্রশ্নগুলো দেখানো হচ্ছে। সমস্ত প্রশ্ন দেখান
  • মীমাংসিত

Reset Windows, passwords lost

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I … (আরও পড়ুন)

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I realised all my logins were gone. I have followed the steps in [[this tutorial|https://support.mozilla.org/en-US/questions/1310179]] but it didn't work - I think saving logins in this instance of Firefox overwrote the other logins file, as when I opened it, it only had the login info from what I logged into after I reset.

Looking at my connected services, it seems the instance of Firefox from before I reset is still open. I mention this just because it's possible that this would contribute to a solution.

Any help is greatly appreciated as I have a number of securely generated passwords and cannot access a good deal of my accounts.

Asked by Robin 1 সপ্তাহ আগে

Answered by Robin 1 সপ্তাহ আগে

synchronisation

Hey I completely reseted my pc a month ago or something like that and i had a bunch of tabs that i synchronized. Today i wanted to open one of those but i couldn’t find … (আরও পড়ুন)

Hey

I completely reseted my pc a month ago or something like that and i had a bunch of tabs that i synchronized. Today i wanted to open one of those but i couldn’t find it since they are all in the inactive folder. The thing now is i can‘t get em back anymore because the sync folder was from the reseted profile. is there a possibility to get everything back?

Asked by ricky.gabriel 1 সপ্তাহ আগে

sync data disappear

Hi i just update my firefox on mac after that lost all setting, password, add on and extension. i sync multiple times, its not working. Can you help Arham … (আরও পড়ুন)

Hi

i just update my firefox on mac after that lost all setting, password, add on and extension. i sync multiple times, its not working.

Can you help

Arham

Asked by pineal2 2 সপ্তাহসমূহ আগে

Most Extensions and their Customizations gone on all devices due to Sync

Hi, Yesterday I set up a new computer, installed Firefox and logged in to my Firefox account. Everything went well, my bookmarks appears, all (!) my extensions were inst… (আরও পড়ুন)

Hi,

Yesterday I set up a new computer, installed Firefox and logged in to my Firefox account. Everything went well, my bookmarks appears, all (!) my extensions were installed, everything looked fine. Then I went about my way configuring unrelated Linux stuff, using Firefox as normal on both computers, no problems.

But at some point, I suddenly noticed that on both computers, the icons for most of my extensions had disappeared. And sure enough, looking in about:addons, all that was left were five addons (Dark Reader, Simple Translate, uBlock Origin, Dictionary Anywhere, OneTab). And on both computers, including my main laptop (!), where I hadn't done anything other than clicking around in websites.

And it only affected the extensions, my bookmarks, history, etc all is fine and synced between the computers.

No restarting of Firefox, choosing different profiles in about:profiles (there was only one other, a mostly empty one), nothing got them back. And looking in ~/.mozilla/firefox/, sure enough extensions.json and all extension related folders had been changed, looking as if I never had more than these five extensions installed.

And when I installed one of my usual extensions again, all of it's settings and customizations were back to default. So this is not just a case of having to reinstall a few extensions. All custom uBlock filters, all Tampermonkey scripts, etc, everything is gone.

I tried looking around on the web for solutions, but it appears that there is no one who has had this exact issue before, and I couldn't find any indication that there is any way to revert such an error by Firefox Sync.

To my luck, I have a secondary laptop where I should have a mostly up-to-date instance of my Firefox profile, from which I will now try to recover my extension data, but if that weren't the case, years of fine-tuned settings and customizations would be gone.

As people rely on Firefox Sync to back up their Firefox data, instead of backing up their Firefox data "against" Firefox Sync failing like this, I'd think this is not something that ever should be possible to happen. At the very least, there should be some way to revert errors like this. Perhaps Firefox Sync could store backups either server side or client side before syncing deletions like this?

Asked by Garbaz 2 সপ্তাহসমূহ আগে

Last reply by Garbaz 2 সপ্তাহসমূহ আগে

restore my passwords from pre-sync

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (agai… (আরও পড়ুন)

Due to a recent major security breach I started changing all of my passwords on my main desktop, I did not have sync on at the time. I then opened up my work laptop (again unsynced) and decided I should really use the sync feature to transfer my 500+ passwords onto my laptop for when I travel.

When I got home that evening, I turned on the sync feature on my main desktop, unfortunately it pulled all of my compromised passwords from my laptop and overwrote the ones on my main desktop. Is there anyway to restore my pre-sync passwords and ensure that they get transferred to my laptop instead please.

Asked by rmarks1701 2 সপ্তাহসমূহ আগে

Last reply by cor-el 2 সপ্তাহসমূহ আগে

Account sync: account history missing?

Firefox was logged into my account and synced before migrating computer to Azure AD. After installing and logging into the fresh install of Firefox, there is no data asso… (আরও পড়ুন)

Firefox was logged into my account and synced before migrating computer to Azure AD. After installing and logging into the fresh install of Firefox, there is no data associated with the account. It looks as though it was created today, even though I logged into the pre-existing account. I even have emails to this account from over a year ago.

Any way to recover?

Asked by Floogle 2 সপ্তাহসমূহ আগে

Last reply by cor-el 2 সপ্তাহসমূহ আগে

  • বন্ধ করা আছে

How do I contact Mozilla customer support?

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech com… (আরও পড়ুন)

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

Asked by etootill99 2 সপ্তাহসমূহ আগে

Last reply by James 2 সপ্তাহসমূহ আগে

Calendar on page.

I am trying to use firefox to replace Google and their stupid ads. I got google calendar to auto load with firefox but not all my calendar activities. Can you please te… (আরও পড়ুন)

I am trying to use firefox to replace Google and their stupid ads. I got google calendar to auto load with firefox but not all my calendar activities. Can you please tell me how to get it to work properly. Thanks.'

Asked by Kelvin Schmeichel 2 সপ্তাহসমূহ আগে

Firefox update – lost passwords – no sign of firefox logins.json etc

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no … (আরও পড়ুন)

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Asked by captainuncertain 3 সপ্তাহসমূহ আগে

Last reply by captainuncertain 3 সপ্তাহসমূহ আগে

synchronization from Pc to phone

I'm trying to synch from Laptop Windows to phone android. On screen instructions. Synchronise Firefox on your phone. Open FF on your mobile. Go to menu (3 dots) tap Sy… (আরও পড়ুন)

I'm trying to synch from Laptop Windows to phone android. On screen instructions. Synchronise Firefox on your phone. Open FF on your mobile. Go to menu (3 dots) tap Synchronize and save data. There is nothing on the drop down menu that says this on my phone. I'm logged in on Laptop and Phone to Firefox.

Asked by zzz_z9 3 সপ্তাহসমূহ আগে

  • মীমাংসিত

Firefox 126.0 on Sonoma 14.5 not saving passwords

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6… (আরও পড়ুন)

After up grading to a Mac Studio running Os 14.5, I downloaded the latest Firefox 126.0. I have three other computers with Firefox. The oldest a Mac Pro running 10.13.6 Hi Sierra that works flawlessly. I tried sync and bookmarks came over to the Mac Studio but not any passwords. I tried importing via a .csv file and got the message: Import complete New passwords added: 0 Existing entries updated: 0 Duplicate entries found: 0 Errors 190 (not imported)

Firefox will NOT even save manually entered passwords. I suspect some problem with Sonoma's paranoid security but I cannot find a solution. Any suggestions?

Asked by momiller77 3 সপ্তাহসমূহ আগে

Answered by momiller77 3 সপ্তাহসমূহ আগে

Cannot wipe/reset addon data on server / sync all addons

I am trying to sync my addons to another computer. Apparently the addons I have on the primary computer are not synced to the server. The sync-log says "[addon] not synca… (আরও পড়ুন)

I am trying to sync my addons to another computer. Apparently the addons I have on the primary computer are not synced to the server. The sync-log says "[addon] not syncable: is foreign install." The About Sync addon shows that data for two addons are on the server, one of them About Sync, while I have a lot more on my primary computer. I may have synced the addons from the secondary computer first, so that might explain why the server knows only about two addons.

So I am trying to wipe the addon data from the server and sync the addons from my primary computer. I have signed out all but the primary computer from the Mozilla account. I have tried signing in and out of the Mozilla account and changing the password to wipe the server data, but that does not seem to work.

Wiping the addon data via About Sync > addons > Engine Actions > Wipe addons does not seem to work, either. After syncing About Sync shows that there are two addons on the server again.

What else can I try to wipe the addon data on the server or to sync my addons from the primary to the secondary computer?

Asked by dpdan 3 সপ্তাহসমূহ আগে

Sync FF on pc & iPhone

Sync! Web site total muddle. WHO writes this stuff? All the info BUT what I need. I have ff on my pc and my iPhone. I want to see the same screen on both (sync) same res… (আরও পড়ুন)

Sync! Web site total muddle. WHO writes this stuff? All the info BUT what I need. I have ff on my pc and my iPhone. I want to see the same screen on both (sync) same research tabs to open. I am asked for my password but it is not recognized. But I am signed onto Mozilla! At Mozilla home page I see no sign in/sign or out the main home page. Where I can see "password” on it is hidden behind dots so I cannot verify. How to I sync so pc and iPhone show same page with same tabs? Where how do I SEE my password to verify it?

Asked by JPM g 3 সপ্তাহসমূহ আগে

Last reply by Smith Johns 3 সপ্তাহসমূহ আগে

Sync FF on pc & iPhone II

Directions are sync & save data. This is wrong. There is NO "sync and save data" in the iOS FF menu. See attached. Therefore cannot scan QR code. Email does not work … (আরও পড়ুন)

Directions are sync & save data. This is wrong. There is NO "sync and save data" in the iOS FF menu. See attached. Therefore cannot scan QR code. Email does not work because FF does not recognize my password which is written down and I am signed on to Mozilla. in iPhone settings FF allows camera. FF is set up to permit sync. The open tabs on PC do not sync to FF on phone. All directions do not work or are totally unclear. Nothing seems to agree with anything. Cannot sync. Cannot scan QR code. Cannot verify password.

Asked by JPM g 3 সপ্তাহসমূহ আগে

  • মীমাংসিত

Export to file does not work.

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Dat… (আরও পড়ুন)

On the about:sync page the button to "Export to File..." button has no effect. Regardless if I select "Limit history engine fetch to first 5000 records" or "Anonymize Data".

It used to work. So I wonder why nothing happens when I click the button now... There is no network call made when I click the button. No error.

Asked by Phil's Bookmarks 3 সপ্তাহসমূহ আগে

Answered by jonzn4SUSE 3 সপ্তাহসমূহ আগে

Passwords not saved in Firefox but show in Sonoma PASSWORDS

Firefox 126.0 on Sonoma running on my Mac Studio does NOT sync passwords but DOES sync bookmarks. Firefox will not save passwords nor will it load passwords from a .csv … (আরও পড়ুন)

Firefox 126.0 on Sonoma running on my Mac Studio does NOT sync passwords but DOES sync bookmarks. Firefox will not save passwords nor will it load passwords from a .csv file Under Sonoma SYSTEM SETTINGS and PASSWORDS (after entering mac password) shows the website passwords there, but the passwords DO NOT show in Firefox. Restart of Mac or restart of Firefox does not fix this.

Asked by momiller77 3 সপ্তাহসমূহ আগে