সকল প্রোডাক্ট Community Forum

could you please add the add free european based search engine "good-search.org" to your list of default search engines, or at least let me add it on my ff account? TY

This article：https://support.mozilla.org/kb/install-firefox-linux. I want to install Firefox offline or use the deb package directly. My system is arm64.

Please indulge this silly question. What possible benefit is there for Mozilla continuing to list this page with the very first, oldest Firefox release at the the top, requiring the user, every time they visit, to scroll to the middle of the page to search out the current latest version instead of having the chronological order from latest to oldest instead?

I am trying to set up Thunderbird and I get a message "Configuration found in Mozilla ISP database". When I click done, I get "Unable to log in at server. Probably wrong configuration username or password" HELP! Prefer a phone call.

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

After upgrading Firefox, i cannot connect to internet. My internet is working fine, but none of the websites can connect. I restarted Firefox twice. I restarted my laptop (windows11), can you help me? Email removed for privacy

Thunderbird stopped working on my old Mac Mini (2014). I bought another used Mac Mini (2018), running on Sequoia 15.3, and hoped to install Thunderbird on it, but so far I can't. When I try to set it up, it says my account is recognized, but when I click done, I get the message "Unable to log in at server. Probably wrong configuration, username or password." I suspect it's the configuration. I tried my old Mozilla password, when that didn't work, I created a new one, but that didn't work for Thunderbird either.

My email comes from my ISP — AT&T — whose email service is powered by Yahoo. When Thunderbird stopped working on my old computer. I started using MyYahoo email (same email address), but I'd prefer going back to Thunderbird, which is much better for archiving and directing incoming email to folders I create.

Please help.

There must have been an update for Thunderbird that screwed up the way I have been using Thunderbird for years now. I had sub folders under inbox. For example, I had an investment newsletter go into a sub folder under inbox labelled "inv". I had a filter set up to move emails that had the name of the newsletter in the title to go to that "inv" folder. In this new version of Thunderbird, those separate sub folders are gone. The filters are still there but the folders are gone. Now all emails just go into the inbox. Is there a way to roll back to a previous version?

TIA Eric

I am locked out of my account because I get the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot?" I then reboot and get the same message when I try accessing Thunderbird. I tried uninstalling but I get that same message. I installed the latest version anyways and it works until I close it and then try to reopen it and I get the same message. Any ideas?

I use Thunderbird on two user IDs on the same Mac, which is running macOS 15.3.1.

I usually run Thunderbird updates on user 1, but this time I ran the it (to 128.7.0esr) on account 2, and I can no longer launch it on user 2. (Note: Neither user is an admin account.)

Steps: 1. On user 2, launch Thunderbird. 2. Get the dialog that there's an update to 128.7.0esr. 3. Click the Restart to update button. 4. Get the dialog that there's an update to 128.7.0esr. 5. Click the Restart to update button. 6. Get the dialog to enter admin ID and password for installing the Thunderbird helper. 7. Enter the admin ID and password and click OK. 8. Get a (surprise) dialog to authorize Thunderbird to discover my devices. 9. I choose to deny.

Expected result: Thunderbird relaunches, now with 128.7.0esr. Actual result: Get the dialog to enter admin ID and password for installing the Thunderbird helper.

10. Log off user 2 and log on to user 1. 11. Download 128.7.0esr from the Mozilla website. 12. Check the hash. 13. Install, choosing to replace the old Thunderbird in the shared Applications folder. 14. System Settings, About, System report, Applications 15. Verify the signature is signed by Mozilla 16. Launch Thunderbird

Expected and actual result: Thunderbird launches and I can use it normally.

17. Log out of user 1 and log into user 2. 18. Launch Thunderbird

Expected result: Thunderbird launches and I can use it normally. Actual result: Get the dialog to enter admin ID and password for installing the Thunderbird helper.

I'm guessing there's some manner of residual file that's preventing Thunderbird from launching on user 2. I've verified Thunderbird is in the system's Application folder and not in user 1's files.

How do I clear the pending install from user 2 so that Thunderbird will launch for user 2?

Dear Team. After update the latest version automatically,we cant use the function of finding email by using Shift +G. So I have to find one by one the folder,it's take lots of time. Pls help me to fix this issues. Tks a lot.

Huong.

I downloaded Thunderbird on my wife's computer and entered the information for four email accounts. The first three were for twc.com emails and the last was a bellsouth.net email account. The three twc email accounts connected and downloaded emails from the server. However, nothing happened with the Bellsouth account. When I tried to send out an email from this Bellsouth account, TB timed out after about a minute. The account server settings looked fine for both incoming and outgoing. I then tried the same Bellsouth settings on my laptop that also had an installation of Thunderbird. It successfully installed the same Bellsouth account and downloaded emails from the server without issue. So the credentials and settings I was using on my wife's computer were correct.

I went back to my wife's computer, trying to see what the problem was. I noticed in the passwords table, only the password for the Bellsouth inbound.att.net server appeared. The outbound.att.net entry was missing (both the inbound and outbound passwords were there in my laptop's TB password table). So, I uninstalled the bellsouth.net account and after restarting TB recreated my wife's Bellsouth account. Nothing changed and the password table still only listed the inbound.att.net password.

What would you suggest? Do I need to delete my wife's Bellsouth account from TB, exit TB, then uninstall TB and start over with a reinstall? From what I've read, it looks like the reinstalled TB will automatically find my wife's profile from the previous installation. Correct?

Thanks

Hello I currently have 128.7.0esr (64 bit) installed on my new laptop, but my accounting software (Sage) only recognises 32-bit so won't allow me to send email from the software. Sage have said this: "Ciel applications are compatible with Microsoft Outlook 32-bit version . Only Sage 50 is compatible with Microsoft Outlook 32-bit and 64-bit . For other email software ( Mozilla Thunderbird for example), install a 32-bit Windows version and not a 64-bit version "

So, I know nothing about computers or programming so can someone advise me hot to do this please. Many thanks

I recently moved my TB to a new PC desktop, and TB is working fine. But I see that my local archive folder is gone from both the new and the old PC, as well as my NSTMP folder. Could someone help me locate them?

thanks

Greetings My Thunderbird automatically updated to 128.7.0 which prevents me opening the programme. Occurred while on holiday in Italy so was not sure if a local problem related to wi-fi access.

Dialogue box appears: Error: platform version 128.7.0 not compatible with miniversion >= 128.6.0

How can I overcome the impasse?

If emailing a response, please send a copy to hmatowler@gmail.com as hamish@blackparkfarm.com is not accessible until a solution is found!

Thank you

Hamish Towler

Dear support. Mozilla Thunderbird do not start. Instead of start program the message appear:

"For finishing update Thunderbird program is neccessary to restart computer. Do you want to restart now?"

Then I choose YES, and after restart nothing change.

I keep thunderbird pinned to my Windows taskbar and that is usually where I look for it. Every so often and much mor6e frequently than I like it vanishes from there and I believe that that is when it an update to it arrives. To maintain the state I like I then need to delete the now-dead pinning for the taskbar, find thunderbird afresh and leunch it and re-pin. This is not a terribly new behaviour but the grief threshold in my life has just been passed leading me to ask if this is a thunderbird issue or a windows one and if there is some scheme I can use to keep the application pinned pretty well come what may. This is obviously not life critical but it has been winding me up! Many thanks. Arthur