সকল প্রোডাক্ট Community Forum

duplicate of /questions/1555996 thread

Just purchased and set up Thunderbird on new Samsung Galaxy S25 phone. Message inbox works but Sent, trash, and no other message box displays. How to correct and set up. Also how do you sync android Thunderbird phone app. w computer Thunderbird program. When I delete an inbox message on phone it is not deleted on computer Thunderbird program and vice versa . Computer is new build running Windows 11. Thanks for assistance. Techs at Verizon were unable to help.

duplicate of /questions/1555754 thread

My 'sent mail' has suddenly all disappeared - although still on the mail file server. Inbox mail is fine - but if I send a test message to myself, I get the reply, but the sent message is not saveb. I have uninstalled and reinstalled Thunderbird twice, n - the second time deleting the Mozilla folder under C:\users and then rebooting This happened whilst I was using Thunderbird. I have used Thunderbird for years without problems I have run a virus scan with Malwarebytes, but no problmes showed up. All folders are still vixible on my iPhone

I am about to try reinstalling again. I don't want to have to change email clients.

Any help much appreciated.. Thank you Joan Kemp

Since the last update to version 146.00, under the folder Archives, both the sub folders for 2024 and 2025 have changed to Drafts and I cannot change them back to show the year folder (2024 & 2025). None of my other yearly Archived sub-folders are affected from 2016 - 2023.

Under Properties, both show their respective year correctly - i.e. imap://xxxxxx1%40sky.com@imap.mail.yahoo.com/Archive/2024 and; imap://xxxxxx1%40sky.com@imap.mail.yahoo.com/Archive/2025

I attach screenshots showing the issue and any help would be appreciated.

In essence, after trying various ways of trying to sort the above out, it would be helpfull Mozilla if under the Folder Properties box, I could just change the name back from Drafts to the appropriate year. However, in the folder box when selecting the Name line, it won't allow you to alter the folder name. This would seem the simple solution to any alteration of Folders by being allowed to rename them back to the original name.

(PII removed by moderator)

I had two emails on my Thunderbird. I deleted one by mistake. The G Mail account still works. I tried to reenter my Spectrum Account and I keep getting that my configuration user name or password are wrong. I checked all settings and they appear to be correct. I also deleted the account and tried reinstalling it and got the same result. I also tried to enter a new email account that I just got. I had the same result. Keeps asking me to reenter the password. (would be helpful if it would say why it is wrong (password, setting, etc.) I spent hours on this today. I worked with the Spectrum agent and we couldn't fix it. Bur it seems to be a general problem because I get the same result with both accounts.

I have several folders defined under 'Local Folders'. Two ('Mark_emails' and 'Mums_emails') have been renamed as 'Sent'..... so I now have 3 'Sent' folders! Looking at the properties of one of these, shows:

       Name:  Sent
       Location: mailbox://nobody@LocalFolders/Mark_emails

I can't change the name back to 'Mark_emails'. I've tried Repair, to no avail. I can't delete it either.

It's a similar situation with 'Mums_emails'

I want to keep the emails that these folders contain.

I'm using Thunderbird 146.0 (64-bit) on Windows 11.

It seems as thought the Thunderbird "Archive" folder is actually reflecting my Gmail "All Mail" folder (which includes mail w/o regard to labels). However, is the Archive folder duplicating these emails on my PC, i.e. is there a copy of each Inbox email, etc? This would double the size it takes up on my PC. Or is it simply acting like the "All Mail" folder online - reflecting all emails.

duplicate of /questions/1554841 thread

i get from tthunderbird " the certificate for imap.supanet.com is not from a trusted source " but can i overide this as i do trust the source please reply on [edited from public forum] 6@supanet.com

I was cleaning up my Inbox when I looked at the "Important" folder. I read in a number of places that this is a "Gmail" thing, and messages get in this folder apart from any action etc on my part.

I have a couple questions.

FIRST, are the emails in the "Important" folder only in that folder or are copies in there? I deleted a number of 2 to 3 year old emails that I do not consider important today. The closer I get to this year [2025], the more careful I get.

SECOND, how can the auto-population of that folder be stopped and the folder be deleted? I keep my important emails in designated folders so I can find them.

Thanks in advance

Hi, I can not leave my emails on my email server because I keep corrupting the database because I have to many emails and then I'm unable to check emails. Before I donate and delete my emails off my email server, please confirm this will not delete my emails that I have downloaded to Thunderbird. Thank you in advance, Rose.

After a major windows upgrade crash on a brand new laptop turned in into a brick, Thunderbird was installed at the time and all of my email accounts were working fine. I contacted PCs support team and they agreed to replace it with a new one. All Windows and other relevant updates were done before anything else. Then I started the process of installing the program's that I wanted to use. When I came Thunderbird it installed okay, I added 2 of my email accounts and they work fine. Then I tried to add my Gmail account got through adding server settings then I am asked log in to my Google account where upon I am met with a pop up window with a broken robot an error code 400 and message This should not be repeated, Am I doing something wrong or is there a glitch with Thunderbird. Any help would be greatly appreciated. Brian

All of my previously read emails are still highlighted. The number of "new" emails in the count continues to rise, when I have seen them all. How can I shut that off so I don't think everything is a new unread email?

Since update to version 145.0 I cannot send messages, when sending I get this message "Sending of the message failed. An error occurred while sending mail. The mail server responded: <*******@shaw.ca> sender rejected AUP#POL. Please verify that your email address is correct in your account settings and try again". Nothing has changed with account settings. Same problem on another machine that updated to 145.0. Any ideas what is broken?

HI just updated to 140.5.0esr (64-bit) Now all I can see is my inbox and deleted. No Sent or any of the other many folders I could see 5 mins ago ☹️. The server has them all though Some help welcomed!

I have tried using the troubleshooting guide suggestions without success. The email is not on the server as verified by webmail, but still resides in my local inbox. Can I manually access the database offline and delete this email? I have two other gmail accounts that are part of my Thunderbird email client version 140.5.0esr (32-bit).

I am using Thunderbird 115.5.2 (64-bit) on an older iMac on OS 10.12. I have four email address accounts, all gmail, and using POP. I have stored emails I wanted to keep in sub folders in Local Folders. This has all worked well for years.

Yesterday I lost lost all content from some of the subfolders in Local Folders, while some retained some content and a few seem intact. I also lost most emails that had arrived in the inboxes in the last week. The folder pane still shows the accounts, with their own set of folders. As usual, the inbox folders are highlighted with the number of new emails downloaded from the Gmail server to each address, but I can not see them in the message pane, or find them anywhere else. I sent a test message from one of my addresses to another – It didn't show as sent in Thunderbird, but did go through the gmail server and the message count of downloaded messages on the recipient address went up by one, but I couldn't see the email. Then I tried clicking on the folder "properties" then 'Repair Folder' but nothing happened, although the information on that window showed the number of messages and MB that I would expect to be in that folder, rather than what was there, which presumably means they may still be in there somewhere? I would be very grateful for help – I'm not tech savvy and feeling completely lost.