ট্যাগ লাগানো প্রশ্নগুলো দেখানো হচ্ছে। সমস্ত প্রশ্ন দেখান
  • মীমাংসিত

Fire Fox crashes whenever my computer goes to sleep

Firefox crashes whenever my computer goes to sleep. I am running windows 11 and have been for years. This problem showed up a few months ago. The crash then screws up ot… (আরও পড়ুন)

Firefox crashes whenever my computer goes to sleep. I am running windows 11 and have been for years. This problem showed up a few months ago. The crash then screws up other apps and I have to restart my computer to fix it.

Asked by popsrose726 4 সপ্তাহসমূহ আগে

Answered by jonzn4SUSE 4 সপ্তাহসমূহ আগে

thunderbird

I cant get an icon on my desktop to open thunderbird

Asked by lslbonds 4 সপ্তাহসমূহ আগে

Last reply by david 4 সপ্তাহসমূহ আগে

Firefox crashing

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem,… (আরও পড়ুন)

Hi Mozilla I hav got a problem with Firefox on Kubuntu 24.04.3. Everytime the computer is restarted Firefox crashes the first time it's started. That's not a big problem, starting Firefox again don't take long. But the problems is exceeding. If i start Firefox by clicking a link in a mail in Thunderbird. And Firefox has not yet been started, It crashes, but now it's also invaliding the Task bar on the screen where Firefox was started. Invaliding means that I cannot start apps from that screens taskbar, and the clock has stalled, none of the tools works etc. The only possibility solution I have been able to figure out, is restart (It's like going back to Win 98). Sometimes I am able to start a app from that invalid taskbar. But it's not the one app that i clicked on. Even though I can trigger it via Thunderbird, the invaliding of the taskbar will occur after a while. And I have to restart. I am not sure if this is the right place to post. But Firefox is always involved, but maybe Thunderbird or Ubuntu was the right place? Every time Firefox crashes there is send a crash report to Mozilla, but is has been going on for a while, so i guess that nobody is looking at the crash report. If I use Chromium instead of Firefox I don't see the problem.

Asked by Mads Peter Jensen 1 মাস আগে

Last reply by jonzn4SUSE 4 সপ্তাহসমূহ আগে

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (আরও পড়ুন)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 3 মাসসমূহ আগে

Last reply by jscher2000 - Support Volunteer 4 সপ্তাহসমূহ আগে

Thunderbird is crashing on start and I unable to recreate broken provile

Hello, when I start Thunderird, it appears for a few seconds and then a window pops up saying that a crash has been detected. I've already tried reinstalling the program,… (আরও পড়ুন)

Hello, when I start Thunderird, it appears for a few seconds and then a window pops up saying that a crash has been detected. I've already tried reinstalling the program, creating new profiles, entering Safe Mode, etc. Restoring an older profile from a backup doesn't help, and the error remains the same.

I tried transferring data from the old profile to the new one (a new, clean profile doesn't cause the error), but unfortunately, the data isn't visible in the program, along with the pgp keys and everything else. Manually editing prefs.js using chatgpt didn't help.

What else can I do?

Asked by P K 5 মাসসমূহ আগে

Last reply by Wayne Mery 1 মাস আগে

  • মীমাংসিত

reading a message in the message pane of the 3-pane window (not in its own window), if messages arrive the pane goes BLANK SOLVED: caused by Deselect on Delete add-on

Hello, Here is what I consider a new bug in TB. It goes this way: While I am reading a message in the message pane of the standard window (not in its own window), if mess… (আরও পড়ুন)

Hello, Here is what I consider a new bug in TB. It goes this way: While I am reading a message in the message pane of the standard window (not in its own window), if messages arrive (with a small ding for me), the message pane I am reading goes BLANK and the message I was reading is deselected. I have to reselect the message I am reading and scroll down to where I was. This behavior is very annoying and did not exists in previous versions.

I hope this helps. Thank you , Alain Damlamian

Asked by Alain_Damlamian 4 মাসসমূহ আগে

Answered by Alain_Damlamian 2 মাসসমূহ আগে

Thunderbird freezing; unable to open message; unable to close T-Bird

For over 1 week now I am finding that T-Bird freezes or locks after I have opened several messages. Leaves me unable to read or delete messages and unable to close down … (আরও পড়ুন)

For over 1 week now I am finding that T-Bird freezes or locks after I have opened several messages. Leaves me unable to read or delete messages and unable to close down T-bird

Asked by smurrays 1 মাস আগে

Last reply by christ1 1 মাস আগে

Unable to open Firefox settings on Mac OS

For the last two days, I have been ubable to access settings (X,). When I click the settings cog in th toolbar, thr toolbar grays out. I have also tried to access setti… (আরও পড়ুন)

For the last two days, I have been ubable to access settings (X,). When I click the settings cog in th toolbar, thr toolbar grays out. I have also tried to access settings using the Hamburger Menu, clicking on settings, with the same result. I have clicked on Firefox in the menu tab, same result.

I have closed and restarted Firefox, with the same result.

Additionally, I can only close Firefox by force quitting. I don't know if the two are connected.

TIA. Keith

Asked by kwt1952 1 মাস আগে

  • মীমাংসিত

Immediately crashes windows

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no tim… (আরও পড়ুন)

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no time to do anything. After the fourth crash in a row, I just restarted Windows again. It was humming along happily for 10 minutes or so, and then crashed as soon as I started Firefox. After the first crash, the first thing it did was update, but that didn't fix anything. I'd love to share data with you but I'm forced to use Edge right now.

Asked by pjcamp 1 মাস আগে

Answered by jonzn4SUSE 1 মাস আগে

Firefox 145 and later crashing constantly

Recently started having odd behavior from FF, crash sometimes when opening a video in PIP, crash every single time I open a new private window with hotkey. Had some free… (আরও পড়ুন)

Recently started having odd behavior from FF, crash sometimes when opening a video in PIP, crash every single time I open a new private window with hotkey.

Had some freezing as well as right-click menus not showing options, those went away by enabling HW acceleration.

Submitted crashlogs and found a bugzilla link refrenced. https://bugzilla.mozilla.org/show_bug.cgi?id=2000475

Can I downgrade to 144.0 without losing profiles/settings/passwords and history? Do I just download the 144.0 installer or is there a different process for downgrading? (I am assuming this could help exclusively based on the bugzilla refrence, it might not)

Not sure what else to do, FF is still freezing after watching videos for a few minutes, I am not even sure if this is strictly a FF issue or a Win 11 issue.

Asked by U_E 1 মাস আগে

Last reply by U_E 1 মাস আগে

  • মীমাংসিত

Thunderbird 144 crashes right on setup screen (bug1987786)

Right after typing my email address and pressing "Continue", Thunderbird crashes. I wanted to give it a try after many years of not using it, but then it crashes right at… (আরও পড়ুন)

Right after typing my email address and pressing "Continue", Thunderbird crashes. I wanted to give it a try after many years of not using it, but then it crashes right at the start.

Here's the crash report:

AdapterVendorID: 0x106b AvailablePhysicalMemory: 6554927104 AvailableSwapMemory: 1233125376 BackgroundTaskMode: 0 BuildID: 20251016001905 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1760704144 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 0 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1760652930 LastStartupWasCrash: 0 MacAvailableMemorySysctl: 91 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1760704136 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D10-L1000-W0000000-T01) WR? WR+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird PurgeablePhysicalMemory: 465715200 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 825 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1760704136 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"aarch64","buildId":"20251016001905","version":"144.0.1","vendor":"Mozilla","displayVersion":"144.0.1","platformVersion":"144.0","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":65536,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"23.5.0","locale":"en-IL"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"defaultCSSScaleFactor":1,"contentsScaleFactor":1},{"screenWidth":3024,"screenHeight":1964,"defaultCSSScaleFactor":2,"contentsScaleFactor":2}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"Mac14,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-IL","he-IL"],"regionalPrefsLocales":["en-IL","he-IL"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"DE","network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[app]ddg","name":"DuckDuckGo","submissionURL":"https://duckduckgo.com/?q="}},"profile":{"creationDate":20377,"firstUseDate":20377},"addons":{"activeAddons":{},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.4.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20377,"updateDay":20377},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} Throttleable: 1 TotalPhysicalMemory: 68719476736 UptimeTS: 7.916666666666666 Vendor: Mozilla Version: 144.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Asked by Dor Pe'er 3 মাসসমূহ আগে

Answered by Dor Pe'er 1 মাস আগে

Firefox leaves an orphan background process when it quits

There is a common error documented in https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding but none of the solutions fix my problem. I have sign… (আরও পড়ুন)

There is a common error documented in https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding but none of the solutions fix my problem.

I have signed out of my PC and mobile devices Done a complete uninstall of firefox on the Windows 11 machine Searched and removed ALL files on the drive associated with Firefox or Mozilla, including cache and temp Searched and removed ALL Firefox or Mozilla keys in the registry Checkdisk Used update to refresh the windows install Multiple reboots

and a fresh download and install of Firefox. And still get the "already running" error. If I wait long enough - several minutes - I will get the "crash report" screen as the background process finally ends.

Any suggestions?

Asked by dave358 1 মাস আগে

Tab groups after crash

Hello dear Mozilla team, It has come to my attention that it is the second time, that Firefox randomly restarts (crashes?) and as an consequence of it Loose all of my t… (আরও পড়ুন)

Hello dear Mozilla team,

It has come to my attention that it is the second time, that Firefox randomly restarts (crashes?) and as an consequence of it Loose all of my tab groups, which are really help-full to separate work and projects at work.

Is there something known about this behavior ?

Just to know if it is known why this happens. Or what should I keep in thoughts to prevent it....

Many thanks in advance.

Kind regards,

J.F. Calixto Zarate

Asked by j.f.calixtozarate 1 মাস আগে

Latest update causing my computer to crash

I am running an iMac Catalina 10.15.7. Since Firefox just updated itself my system keeps crashing so bad that I have to do a hard shut down. Yesterday I had to do this ov… (আরও পড়ুন)

I am running an iMac Catalina 10.15.7. Since Firefox just updated itself my system keeps crashing so bad that I have to do a hard shut down. Yesterday I had to do this over a dozen times to get through my session. Firefox was the last browser compatible with my Mac. Is this no longer the case?

Asked by dukeducoff 1 মাস আগে

Last reply by dukeofmdns 1 মাস আগে

Crashing after update

I installed the Firefox update this week on my Motorola Moto G Stylus phone running Android 11. Since doing so, the app repeatedly crashes when I click on something in C… (আরও পড়ুন)

I installed the Firefox update this week on my Motorola Moto G Stylus phone running Android 11. Since doing so, the app repeatedly crashes when I click on something in Collections. Bookmarks not in a collection still work, as do other links on the home page. I have restarted the phone, but it did not fix the problem. It is hard to avoid the confusion that this is being caused by something in the update. Will there be a fix released soon?

Asked by glanzer551 1 মাস আগে

Last reply by glanzer551 1 মাস আগে