সকল প্রোডাক্ট সহায়তা ফোরাম

I'm trying to update the server settings for an email address in Thunderbird, but it reverts to the old settings when Thunderbird restarts.

I go to the account settings for the email address of interest. I then update the Server Name or the User name (they both do the same thing). This then produces a pop-up that says "Restart is required to apply the server name or username change." Click OK to restart and when Thunderbird has restarted the Server Name/User Name has reverted back to the old setting.

A similar thing happens if I try and make the matching changes to the outgoing SMTP settings. They appear to change until Thunderbird restarts at which point the old settings have been restored.

I needed to make this change to two PC's. One PC (a windows 11 PC) worked fine. The other (a windows 10 PC) consistently fails. The affected PC is using the latest Thunderbird ver 115.5.1.

What am I missing here? Why can't we change the Server settings?

When I try to send an email i get this error message,

sending of message failed. cannot communicate securely with peer no common encryption algorithm. The configuration related to mail.look.ca must be corrected.

I have no idea how to correct this and have already installed the latest version of Thunderbird.

Thanks

When visiting some smaller and less known websites on my computer it shows the error message "connection has timed out" but on my laptop it loads just fine. Both run firefox and are sync'd with the same configuration and extensions. I already tried the troubleshoot mode and also checked the firewall. Is there anything else I can try to fix this?

Please explain how to disable total messages count to the right of every folder and subfolder? It's not about unread messages. Can't find this option, however I had enabled it earlier...

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

No help for this issue:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

Why is Firefox freezing up with bookmarks problems and then opening old tabs upon restart. No bookmarks are imported. Firefox is ruined as of 12/1/23.

Instructions are too complex for average user. Help is no help at all. Why no tech support for Firefox browser issues?

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open.

No help is available anywhere. Community blames the user, mocks the poster, blames PC configuration when nothing was changed. Only offers impossible to understand instructions. Help topics don't help at all.

Why is Firefox freezing and crashing as of 12/1/23?

Where can one get help?

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Starting on 12/1/23 Firefox browser on Windows PC is Not Responding while loading up bookmarks toolbar. Switching to "Never Show" is only way to load the browser. Trying to open or manage bookmarks freezes up the FF browser again.

Hello,

Firefox 120 is freezing my Android 11 phone when I start typing on the search bar (weirdly it start to happens when a space is inserted). It freezes so hard that pretty much it takes 30-min to 1 hour for the phone to restart or the battery to drain.

Reverting to 119.1.1 solves the problem immediately.

My guess would be that maybe the search bar or the suggestion related code introduced something weird, as I do have a lot of bookmarks. Nevertheless, it's definitely a new issue (been using Firefox mobile since first day around 2010) and introduced in 120.0.

Since the phone is hard freezing, I can't even connect in ADB and try to see any message hinting at what's wrong. If there's a crash trace maybe some info could be dug there.

Thanks in advance for the help!

Is there any way to reduce the space that Gmail accounts take? from my own domain (the top account), it can all be closed to "inbox" but Gmail seems to feel the need to take up far too much space. Other than unsyncing these subfolders, is there a way to put them all in one folder?

thanks!

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Hi,

after update to v115, my filters won't work as before also I get message (error) that there is no space on disk (when messages are filtered) - but its more than 100GB available

and after repair inbox folder messages shows up again (if filter have move to another folder option)

please help? or Thunderbird bug

best, A

I have a problem ever since Thunderbird 115. Sometimes the delete button on an email I'm reading does nothing. So I go to the full list of emails, highlight an email, and use the delete key on my keyboard. This may work, then it stops working. When I first boot up in the morning, delete works for a while, often through the whole session. Later in the day, it only works for a few emails, or often only works on the first email during a session. I have two email accounts (gmail and my college alumni email on a Microsoft server). Problem exists on both. I have deleted all trash files (more than once). I have done a Repair Folder on my email folders. What else can I do??? It's making it really hard to get rid of old emails. I'm on Thunderbird 115.5.1 (64-bit). Windows 10 on a laptop with 16 gig of ram

  Edition	Windows 10 Home
  Version:	22H2
  OS build:	19045.3693
  Experience:	Windows Feature Experience Pack 1000.19053.1000.0

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Two suggestions: - In an earlier version of Tbird, it was faster to apply text colors to email. Currently, after choosing custom colors, one needs to click OK on two successive windows [headers: color, then text color].

Either of the following would be helpful: a) upon hitting OK on the first dialog [Color], automatically apply the selection - the user has finished the selection or b) allow a double-click to be a synonym for OK (on first dialog's OK, 2nd dialog's Choose a Color and Last Picked Color).

- Emulate something like Format painter: select text with desired color (and style + font), click format painter, when swiping new text apply that choice.

[FWIW, currently using 115 on Windows.]

Thanks to all for a great package!