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I am constantly getting mail I do not want. I have regularly been changing passwords so that each one is unique from the other. However, the emails continue. How do I … (আরও পড়ুন)

I am constantly getting mail I do not want. I have regularly been changing passwords so that each one is unique from the other. However, the emails continue. How do I stop these invasions?

Asked by Marsha Weiss 2 মাসসমূহ আগে

Last reply by david 2 মাসসমূহ আগে

Firefox won't launch, says it's trying to install a new helper tool (MacOS)

I got a random pop up on Firefox that I clicked without fully reading it, which closed Firefox and then prompted me for the administrator password (aka the password of th… (আরও পড়ুন)

I got a random pop up on Firefox that I clicked without fully reading it, which closed Firefox and then prompted me for the administrator password (aka the password of that account on my laptop) so Firefox can install a helper tool. I did, and it did nothing. Every time I try to open Firefox I get the same pop up prompt and no matter how many times I give the password nothing happens, and I can't open the application. Clicking cancel on the prompt also does nothing.

I logged onto a different account on my laptop and can use Firefox like normal, but none of my settings/bookmarks/passwords from my other Mac account are saved here.

I would just delete and reinstall Firefox on the administrator account that is having this issue, but I don't know if I have anything properly backed up on Firefox, and I have a ton of things saved on there that I really don't want to lose. What do I do? Please help :(

Last screenshot is what happens when I try to launch Firefox and enter the password when the install helper prompt pops up

Asked by garysevcike 2 মাসসমূহ আগে