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Failure to connect with Verizon Broadband after update to Firefox 8.0

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Hello,

my father uses Verizon Broadband for internet access. After updating to Firefox 8.0, Firefox can no longer access the device for internet connection. I get the standard "Unable to connect" when I start Firefox. IE8 has no issues accessing the internet.

I have no idea how to fix this, except possibly downgrading to an earlier version of Firefox.

Thanks for your expertise!

All Replies (1)

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Reset your firewall permissions for the new version. Your firewall is just doing its job:

  1. close/exit Firefox (Firefox button > Exit or File > Exit)
  2. delete firefox.exe and plugincontainer from the firewall list of allowed programs
  3. re-start Firefox and let your firewall detect the new version
  4. give permissions needed by your firewall to allow Firefox access to the internet.

See -->https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox


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