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won't save drafts

Thunderbird Send and receive email
bk913 replied
bk913
bk913

This isn't a crash, but it's an error that keeps happening as I'm typing my email. It's a problem with saving drafts. The error message reads : Error while saving draft. The configured key id "0x8DC635DD33C6A871" cannot be found on your keyring.

I can't type an email longer than say 30 seconds without this error constantly coming up until I send the email. (Needless to say I also can't save to drafts)

Uninstalled and reinstalled Thunderbird and same problem.

My computer was wiped and I imported my last profile when installing Thunderbird.

Would not want to lose all my email in order to start a fresh profile :(

Also, as I was went looking for the version of Thunderbird I noticed it seems to be having trouble doing an update. I'm using the release update channel.

Been using Thunderbird for 25 years and never had this issue before.

This isn't a crash, but it's an error that keeps happening as I'm typing my email. It's a problem with saving drafts. The error message reads : Error while saving draft. The configured key id "0x8DC635DD33C6A871" cannot be found on your keyring. I can't type an email longer than say 30 seconds without this error constantly coming up until I send the email. (Needless to say I also can't save to drafts) Uninstalled and reinstalled Thunderbird and same problem. My computer was wiped and I imported my last profile when installing Thunderbird. Would not want to lose all my email in order to start a fresh profile :( Also, as I was went looking for the version of Thunderbird I noticed it seems to be having trouble doing an update. I'm using the release update channel. Been using Thunderbird for 25 years and never had this issue before.
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bk913
bk913 প্রশ্নের মালিক

Damn, I just noticed I've had THREE thunderbird issues in a period of a few months... I keep saying "I've been using thunderbird for 30 years and never had a problem" LOL. THIS YEAR has been a problem! LOL

Lin
Lin
  • Top 25 Contributor

চয়ন করা সমাধান

I'm a little out of my lane here, but do you now or have you used encryption such as OpenPGP or S/MIME? I found some mentions of similar errors such as yours where this was not set up properly or was enabled by mistake. Those settings are found, for each individual account, in <Account Settings | End-To-End-Encryption>

Here's a long article about encrypted and digitally signed messages. I have never used this feature so I may not be able to offer much useful advice, but you might know the subject better than I.

https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq

bk913
bk913 প্রশ্নের মালিক

Thank you Lin, you are a genius :D This was indeed the issue. I now vaguely remember doing some kind of encryption thing, not really knowing what I was doing or remembering that I did it. I should have suspected some kind of specific issue because i realized that one of my email addresses in thunderbird was saving drafts fine and the other wasn't!

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